Absolutely the best auto repair shop in NOVA! They always go over your entire vehicle with photos and explanation and tell you what can be done later and what really needs to be taken care of. Very professional!

Did a Great job installing new tire. Very professional and helpful

Guys were awesome at getting me in at the last minute, and taking good care of my car!

Had a great experience at Craftsman; first time client. Richard and Matt were very accommodating and helpful in setting up an appointment and making sure that everything was done to my request. Highly recommend this location for the 'special' treatment extended to their clients.

Great!!!

Very thorough and professional. Highly recommended.

Good

From the digital review, with pics and explanations, to the "Chic Fil A" customer service, I loved my experience at Craftsman. I'm surprised that they are a chain and that they maintain such good service. You don't always find this. I'm not sure about price comparisons, because I haven't done that around town, but the service makes me trust that they are giving me the best deal! Richard and Josh were great. Thanks!

Great service! Richard was great helping us through the entire process. Great customer service.