Craftsman Auto Care - Fairfax
Absolutely outstanding service, attention to detail and compassion. Brought in my car because I hit a raccoon which got wedged in the grill and would not budge. The fantastic staff took care of the raccoon immediately, with great kindness and consideration and with no further damage to my car. While waiting, I watched the rest of the staff and they were incredibly professional, documenting issues with other vehicles with photos and notes. I'm very, very impressed with their covid safety measures, the genuine courtesy of staff and the entire experience (minus the dead raccoon). I'm happy to have found my new mechanic!