I highly recommend Craftsman Auto Care - Fairfax. I had a knocking noise in my rear suspension system, which is a complex problem to diagnose given the numerous possible problem areas. I worked with several mechanics and the Manager, Richard Tonetti, to get the problem resolved. The effort took several tries to determine the exact problem area, but persistence prevailed. Richard said that he would completely resolve the problem, no matter what it took, and his actions and the mechanics actions showed they will actually do what they say they will do. I have taken my car to Craftsman Auto Care - Farfax since they first opened for routine maintenance and inspections. They have done a good job every time. Their electronic inspection reports provide responsive, valuable information for keeping my car in good mechanical condition.

I can't speak highly enough about my experience with Craftsman. I'll be back and I'm bringing friends.

Great service as always.

Can't say enough good things about my experience here. Their vehicle reports are detailed and annotated, they're pleasant to work with, and most importantly they are transparent and honest about the status of your vehicle. They deserve your business.

Fantastic people and service!

Very good sero

These guys are absolutely the best in the business! Honest, efficient, and excellent service. I take all of my vehicles to them (a 25-year-old Ford truck, a BMW and a Tiguan) and the care and attention given to each of them are stellar. They explain everything that needs to be done and why. They do the work and usually get my vehicle back even before the proposed time. They all go above and beyond to do the job right. And I have never felt cheated or scorned because I am a woman. I can most highly recommend Craftsman Auto to any and all.

Everyone here is super professional and kind. Richard was especially amazing from step 1. It was my first time using Craftsman and I will continue to do so based on the amazing customer service skills that they have!

Craftsman Auto always does an amazing job working on my car. They have amazing customer service, and I really enjoy their coffee station. They are a little pricy, but the time and effort they put in, definitely is worthy of the price. I don't like going anywhere else.

detailed inspection, professional service.