Alexandria and Fairfax Auto Repair

Client Reviews

A great alternative to the dealer - I felt my truck was in great hands. With service coupon, the price and service can't be beat. They have a great little waiting room, super clean, with coffee and wifi. Every person that walked through the door was greeted and treated like an old friend of Bob's. While the prices are about the same as the dealer, they have some extra service that I think easily makes them the better choice - photos of each inspection point with items that may need to be replaced and why, a detailed digital report with easy to understand car-health meter. This is different than some dealer service tech telling you it needs to be done. Overall, I was very impressed and will definitely be back.

C. B.

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I was about 10 miles from home when I realized I had a flat tire and I searched for the nearest location for help. Craftsman Auto Care in Fairfax was very near and the reviews were excellent so I went there. Not only did the mechanic take care of my flat, he checked the air pressure on the other 3 tires and checked their tread. He got me safely home. I am really grateful and would highly recommend them.

Michele

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Outstanding service. Called ahead for best times and excellent contact. Top flight work.

James

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I will always bring my car here. One stop shop. The guys are genuine and understanding. They aren’t out to charge you for every little item. They really want you to be safe on the road and take the time to explain what your car needs and how you can pay for it. Thanks everyone!

Domonique Pierce

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Simply the best general mechanics in the area. They do a great job maintaining our car which range from Japanese economy cars to German sports cars to SUVs. They handle each one with competence beyond what the dealers are capable of. I cannot recommend them enough. In fact, I have recommended people, most of which visited different locations, and they were all thrilled with the service and work that was performed.

Stephen Riddle

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Orange you glad

YES, Car repair is easy - this is how we do it!

Our Digital Vehicle Health inspections give you the repair experience you deserve.

YES! Every vehicle receives a free digital inspection with each visit.

It’s just the way we do things around here. We don’t feel confident about the condition of your vehicle until we know everything that’s going on with it. Think of it like a doctor’s visit for your vehicle - we check the inside and the outside to make sure everything is in good health so you can reliably get to where you need to be. Our inspection provides the peace of mind you deserve. Orange you glad our digital inspections give you the repair experience you deserve!

We solve your problem.

YES! We test drive your vehicle.

We take the time to do this before we service it and again afterwards. We’re experts and we need to feel and experience your situation so we can completely understand and properly diagnose and solve your issue. Orange you glad we can solve your problem!

We take the time to ensure your vehicle is safe.

YES, we do VA State Inspections the right way.

In accordance to VA State Laws, 21 items must be inspected and this requires at least one hour of our technician’s time. This includes pulling your vehicle into a bay, lifting it up to properly inspect under the vehicle and taking off a wheel to conduct a proper and complete brake and suspension inspection. We absolutely will not cut corners when your safety is at stake. Orange you glad we take the time to ensure your vehicle is safe!

Your investment is protected.

YES! Our Nationwide Warranty covers your repairs for 3 years /36,000 miles.

With every service transaction, you receive: 36 Month/36,000 Mile Local and Nationwide warranty, 12 Month FREE Roadside Service, 24 – hour Nationwide Roadside Assistance with every purchase. Includes flat tire changing, towing, lock-out service, jumpstart, fuel, oil, fluid and water delivery service, 12 Month/12,000 Mile Road Hazard coverage with free replacement on most tire purchases. Orange you glad you have peace of mind with our warranty!

That’s just the way we do things around here.
YES, it’s different, YES it’s crazy.
We’re just crazy about taking really good care of your cars and doing it the right way.

Orange you glad We Care!

WHAT TO EXPECT DURING YOUR VISIT

Tire Services Done Right!

We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!