The service crew is efficient and pleasant. I'm happy to have a reputable shop so close to home!!!
Overall great staff. The young lady at the front desk was amazing and gave me some good pointers about the area, (hence, we recently move here) She was also helpful, in giving me a ride home while my car was being inspected for safety and emissions test. I believe his name is Dru, (forgive me if I spelled his name wrong) but he was very resourceful and called me to give me a courteous diagnostic on my car and estimates. He gave me the truth based on his knowledge and concerns which had me to made a serious decision based on keeping the vehicle or fixing it. Overall the team was very resourceful and positive energy. I was searching and read the previous reviews which is how I ended up there. The service over the phone and face to face was very positive. I will continue to use their service whether I keep my car or invest in a new one. Great Job, and thank you....[more][less]
I love this repair shop! They were able to replace my battery while I waited even though I didn’t have appointment. I always know I get dependable, expert service. Highly recommend Craftsman Auto.
We just mived to the area and found out my Wifes car was making a strange noise. We found Craftsman ls by readin the reviews. Everyone was friendly. They did a full diagnostic gave us the report. We felt welcomes and felt they were honest. The repairs are mid range priced not cheap not as expensive as others. You het what you pay for. Look forward to having them complete the remaning repairs. This is a military friendly establishment. ...[more][less]
Excellent service- they did whatever necessary to make sure heater in the front part of the van worked. And when needed got my emissions tested without me having to drive to multiple places. Thorough diagnostics are performed here....[more][less]
Specializing in Domestic, European and Import Vehicles, including Hybrids and Plug-Ins. Located at Festival Manchester Lakes (next to Genghis Grill) Serving the whole DC Metropolitan area: DC, Maryland, Virginia, including: Springfield, Kingstowne and Alexandria.
We embrace technology to make your auto service experience convenient and efficient. Feel free to call us:
703-719-7606 or schedule an appointment
A Paperless shopmeans a quicker, more efficient method to service you. We’ve embraced today’s technology to bring you digital inspections with documented “health-of-your-vehicle” reports.
Communication Your WayPhone, text, video conferencing, good old-fashioned face-to-face conversations, we welcome them all. What works for you, works for us!
Courtesy Rides, Rental Cars, and TowingHassle-free, worry-free extras mean you're never inconvenienced. We keep you rolling, whether it's in your car or ours!
Show 'n Tell ServiceWhether you’re in the shop or are viewing your digital inspection photos, we show you exactly what we see, so you can make informed decisions for your vehicle and your wallet. We’ll even help prioritize recommended services to match your budget.
Leading-Edge Equipment & TechniciansState-of-the-art equipment and ASE-Certified world-class technicians ensure that your vehicle is serviced competently and dependably every time.
After-Hours Drop OffSafe, secure drop off lets you bring your vehicle in when it fits your schedule.Click here to download the pdf form
Certified Female FriendlyOur staff has completed the AskPatty.com training program and is ready to offer our safe and comfortable environment to provide the best service experience in our market.
Comfy showroomIt’s like you never left your family room. Enjoy comfortable seating, free Wifi, beverages and snacks. Kid and pet friendly!
Lastly, we have a “YES” culture that fosters an environment that gives you the results you deserve, the right way, the first time.
We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!
With every service transaction, you receive:
At every visit, we:
This unique program gives “one big break” to families or individuals in need of auto repair or transportation. This program is a way we pay it forward with impact. Click here to see how it works.
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We Work OnHybrid Vehicles