Auto Care Shop | Craftsman Auto Care | Alexandria, Fairfax, Chantilly, Merrifield, McLean & Sterling, VA

Client Reviews

Great service from the beginning to the end. Drew was great to work with!

Anonymous

Scheduling was very easy online and response email was immediate confirming. Diagnostic tool very helpful as it includes pictures from your vehicle. Provided quotes without prompting which was also appreciated

Anonymous

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I’ve been letting Craftsman AutoCare handle the maintenance of my vehicle for almost three years now. The entire team is professional, kind, informative, and helpful. They take the time to know their customers and share in the experience of taking care of your Car like it’s your own. Being this is my first car, I’ve never encountered such benevolent customer service from any mechanic shop like this one. I’m thankful for the team, the training, and the consistency. Alongside their helpful recommendations, reward programs, and discounts, they also have a wonderful coffee, hot chocolate, and snack station. I don’t think I’ll ever go anywhere else for my car needs. Oh! Did I also mention that if they are going to take a long time on your car, they will drop you off wherever you need to get some errands done, and pick you up! Thanks Team! Can’t wait to complete some more work so that I can come back!

Domonique Pierce

*New Comment* Hi Domonique, Thank you for the stars! We so appreciate loyal customers like you- you make all of this possible. Your kind words are so touching. Thank you for trusting us with your first car! Your continued business means the world to us. -Your Craftsman Team Thank you for all the kind words, Domonique! We feel lucky to have been the chosen auto repair shop for your first cars auto repair needs. It truly makes us happy to know that you are appreciative of all the things we do to make our customers experience as comforting as possible - such as our rewards programs, our digital inspections of you vehicle, our complimentary pick-up/drop-off services and even our refuel beverage & snack station. We can't wait until you have more work too so we can see you in our showroom again! You know who to call if you need anything. -Your Craftsman Team

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I came in for an oil change. Everything went smoothly and timely. The gentleman at the front desk who helped me was great.

Anonymous

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Very professional…very good service

Marielys Luzada

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Orange you glad

YES, Car repair is easy - this is how we do it!

Our Digital Vehicle Health inspections give you the repair experience you deserve.

YES! Every vehicle receives a free digital inspection with each visit.

It’s just the way we do things around here. We don’t feel confident about the condition of your vehicle until we know everything that’s going on with it. Think of it like a doctor’s visit for your vehicle - we check the inside and the outside to make sure everything is in good health so you can reliably get to where you need to be. Our inspection provides the peace of mind you deserve. Orange you glad our digital inspections give you the repair experience you deserve!

We solve your problem.

YES! We test drive your vehicle.

We take the time to do this before we service it and again afterwards. We’re experts and we need to feel and experience your situation so we can completely understand and properly diagnose and solve your issue. Orange you glad we can solve your problem!

We take the time to ensure your vehicle is safe.

YES, we do VA State Inspections the right way.

In accordance to VA State Laws, 21 items must be inspected and this requires at least one hour of our technician’s time. This includes pulling your vehicle into a bay, lifting it up to properly inspect under the vehicle and taking off a wheel to conduct a proper and complete brake and suspension inspection. We absolutely will not cut corners when your safety is at stake. Orange you glad we take the time to ensure your vehicle is safe!

Your investment is protected.

YES! Our Nationwide Warranty covers your repairs for 3 years /36,000 miles.

With every service transaction, you receive: 36 Month/36,000 Mile Local and Nationwide warranty, 12 Month FREE Roadside Service, 24 – hour Nationwide Roadside Assistance with every purchase. Includes flat tire changing, towing, lock-out service, jumpstart, fuel, oil, fluid and water delivery service, 12 Month/12,000 Mile Road Hazard coverage with free replacement on most tire purchases. Orange you glad you have peace of mind with our warranty!

That’s just the way we do things around here.
YES, it’s different, YES it’s crazy.
We’re just crazy about taking really good care of your cars and doing it the right way.

Orange you glad We Care!

WHAT TO EXPECT DURING YOUR VISIT

Tire Services Done Right!

We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!