ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

Andrew Gunn is a great store manager. He epitomizes the Craftsman Auto Care business approach in going above and beyond to care for the customer. You know you’ve made the right choice after dealing with Andrew and getting great service from the Chantilly shop. Once going to Craftsman, it becomes clear how the competition falls short and that’s coming from a lifetime car guy and frequent race track driver.

Groupon led me to them for an oil change and so glad it did! Very professional. Also did a bit of a diagnostic with a cool texted report, and also gave estimates for anything noteworthy. No upsell, just great, honest work.

I was extremely impressed with the service you all provided from start to finish. Booking an appointment online was easy and I received confirmation immediately. Since the service itself took awhile, I opted to drop off my vehicle instead of waiting in the shop. You kept me updated through the phone as work was being done and sent me a thorough inspection report of my vehicle with pictures and explanations online. Front desk staff were friendly and welcoming as well. Glad to know there's an excellent shop right around the corner from my home that I can visit when needed. Thank you!

Professional, timely, and affordable service

Very helpful people. Assess my issue and provided a recommendation.