Auto Care Shop | Craftsman Auto Care | Alexandria, Fairfax, Chantilly, Merrifield, McLean & Sterling, VA

Client Reviews

We have been going to this autoshop for the past three years. Ray and his team have consistently provided top quality service. Being a busy family with 3 cars, we have had many times where we’ve asked for work to be done with a tight deadline. Craftsman Autocare at Mclean have always done their best to meet the deadline without sacrificing quality of work. Ray and his team are knowledgeable, hard working and always provide great customer service.

Jane Lee

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Great customer service from Leesa!

J V

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I just had the best experience here, would give 10 stars if possible to the lady I think her name was Lisa but spelt differently I think she said Leesa but I may be wrong. Definitely will be back to the shop just for the great customer service. Thank you Mary

Itzz_harleyy !!

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MrNikkep

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Dustin Green

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Orange you glad

YES, Car repair is easy - this is how we do it!

Our Digital Vehicle Health inspections give you the repair experience you deserve.

YES! Every vehicle receives a free digital inspection with each visit.

It’s just the way we do things around here. We don’t feel confident about the condition of your vehicle until we know everything that’s going on with it. Think of it like a doctor’s visit for your vehicle - we check the inside and the outside to make sure everything is in good health so you can reliably get to where you need to be. Our inspection provides the peace of mind you deserve. Orange you glad our digital inspections give you the repair experience you deserve!

We solve your problem.

YES! We test drive your vehicle.

We take the time to do this before we service it and again afterwards. We’re experts and we need to feel and experience your situation so we can completely understand and properly diagnose and solve your issue. Orange you glad we can solve your problem!

We take the time to ensure your vehicle is safe.

YES, we do VA State Inspections the right way.

In accordance to VA State Laws, 21 items must be inspected and this requires at least one hour of our technician’s time. This includes pulling your vehicle into a bay, lifting it up to properly inspect under the vehicle and taking off a wheel to conduct a proper and complete brake and suspension inspection. We absolutely will not cut corners when your safety is at stake. Orange you glad we take the time to ensure your vehicle is safe!

Your investment is protected.

YES! Our Nationwide Warranty covers your repairs for 3 years /36,000 miles.

With every service transaction, you receive: 36 Month/36,000 Mile Local and Nationwide warranty, 12 Month FREE Roadside Service, 24 – hour Nationwide Roadside Assistance with every purchase. Includes flat tire changing, towing, lock-out service, jumpstart, fuel, oil, fluid and water delivery service, 12 Month/12,000 Mile Road Hazard coverage with free replacement on most tire purchases. Orange you glad you have peace of mind with our warranty!

That’s just the way we do things around here.
YES, it’s different, YES it’s crazy.
We’re just crazy about taking really good care of your cars and doing it the right way.

Orange you glad We Care!

WHAT TO EXPECT DURING YOUR VISIT

Tire Services Done Right!

We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!