ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Merrifield

A great alternative to the dealer - I felt my truck was in great hands. With service coupon, the price and service can't be beat. They have a great little waiting room, super clean, with coffee and wifi. Every person that walked through the door was greeted and treated like an old friend of Bob's. While the prices are about the same as the dealer, they have some extra service that I think easily makes them the better choice - photos of each inspection point with items that may need to be replaced and why, a detailed digital report with easy to understand car-health meter. This is different than some dealer service tech telling you it needs to be done. Overall, I was very impressed and will definitely be back.

5
Craftsman Auto Care - Fairfax

I was about 10 miles from home when I realized I had a flat tire and I searched for the nearest location for help. Craftsman Auto Care in Fairfax was very near and the reviews were excellent so I went there. Not only did the mechanic take care of my flat, he checked the air pressure on the other 3 tires and checked their tread. He got me safely home. I am really grateful and would highly recommend them.

5
Craftsman Auto Care - Merrifield

Outstanding service. Called ahead for best times and excellent contact. Top flight work.

5
Craftsman Auto Care - Fairfax

I will always bring my car here. One stop shop. The guys are genuine and understanding. They aren’t out to charge you for every little item. They really want you to be safe on the road and take the time to explain what your car needs and how you can pay for it. Thanks everyone!

5
Craftsman Auto Care - Merrifield

Simply the best general mechanics in the area. They do a great job maintaining our car which range from Japanese economy cars to German sports cars to SUVs. They handle each one with competence beyond what the dealers are capable of. I cannot recommend them enough. In fact, I have recommended people, most of which visited different locations, and they were all thrilled with the service and work that was performed.

5
Craftsman Auto Care - Mclean

They were very thorough in diagnosing the issues with our SUV, and suggested necessary repairs, and were quite open about what repairs were not critical and could be put on the back burner. We had another issue surface with the same SUV within 24 hours of our service and they promptly fixed the problem. Because our SUV had undergone extensive repairs in the prior 24 hours, they gave us a discount on the current repair. Very appreciative of their consideration.

5
Craftsman Auto Care - Merrifield

Bob provided excellent and professional service.

5
Craftsman Auto Care - Merrifield

The most basic criteria for me are honesty and capability. They have both. And. . . . . it does not hurt that they are very pleasant to chat with when they have some spare time as you wait.

5
Craftsman Auto Care - Merrifield

Friendly and efficient

5
Craftsman Auto Care - Alexandria

OUTSTANDING SERVICE!!! Thank you Leesa, Christopher and Drew (welcome back)! The service and attention to detail was more than I expected. Nice to be able to rely on you all when I do have any issues. I have always recommended others in need to automotive services to you. The service that you provide is allowing me to keep my '02 Cadillac on the road for a little longer. Thanks again to the service writers and mechanics! Hope to be seeing you much LATER than SOONER. Z.C.