Northern VA Auto Repair

The Craftsman Auto Care in McLean has excellent customer service! I would definitely recommend this auto center to friends and acquaintances.

Friendly team with excellent and fast service! Brought in a wheel/tire to be re-balanced, and the team was very knowledgeable with both adjusting the wheel weights and performing a road-force balance. Running much smoother now. Will definitely come back in the future!

Matt and the team are AWESOME! We’re on the way to NY to have family reunion and got FLAT tire. It’s 4:50pm on Friday. We asked several shops with no shop. Matt’s shop was lined up with cars but willing to help us after leaning our situation. They took out the screw and filled the tire. We got our car before 6pm and able to back to the road. We really appreciate their quick help and willing to stretch themselves on Friday evening.

Quick service and very friendly professiinals.

Just picked up my Jeep and after taking it to so many different places, craftsman auto finished the job! They were able to detect the issue immediately and provide a resolution. They replaced the transfer case and did the electrical programming and I am a very happy customer. Drew was excellent along the way and constantly provided updates. Def recommend! 10/10

Well I had a nail in the rear tire I got to the shop I spoke to Matt he was very curtious and polite excellent customer service I recommend this business it's a wonderful place Thank you to all employees were great. Keep up the good work I'll be back again. Stephanie

Hands down the best communication and customer support I've recieved from a repair facility.

It it so nice dropping my car off in the morning and knowing that at least one thing will go right by the end of the day. Great service and great attitude, keep it up guys!