7/20/2018
5

Another outstanding experience at Craftsman. Nothing complicated this time, but as always I was served promptly, the work was completed thoroughly and professionally, and the price I paid was reasonable. I’m thrilled to have Craftsman Auto so close to my home!

7/18/2018
5

Always have outstanding service. Also love how they using technology. I can text the shop whenever I need to bring in my car and they respond back. I also get a text of a full diagnostic report with pictures that show the health of my vehicle, what needs to be addressed, and how soon!

7/18/2018
5

Always good service. Always friendly and courteous. Always able to fit me in. Everything I want in a local auto service. All three of my cars come here for anything they need. Thanks for the service guys.

7/16/2018
5

The work on my car went quicker than I anticipated. The procedure you now have of going over the car thoroughly when it comes in and photo-documenting areas of concern is cool. It alerted me to a couple things I'd forgotten about (dirty brake fluid and the fact that my plugs and wires were 10 years old). My car is now running great. Winter: bring it on!

7/16/2018
5

Craftsman Auto Care recommended that I have my lower control arm brushings replaced (which I didn't even know I had), so I took it back to them last week to have the work done. It was done quickly, several members of their team called to update me on the progress of the work, and the overall cost was less than I expected. I can totally tell the difference in how my car runs since the brushings were replaced. I would recommend Craftsman Auto Care - I have found them to be honest; they do good work and it's done quickly.

7/16/2018
5

Promp service, and informal.

7/11/2018
5

I was very satisfied with the service assistance provided by the Craftsman Auto Care team to my 2013 Ford Escape. They help me to prioritize the recommended repairs to accommodate my budget. I anticipate returning soon to complete the repair.

7/11/2018
5

Fast reliable service. Very pleased.

7/9/2018
5

John and Cyrus have taken care of my vehicles for 20 years. They are the best and I trust them. They always make sure my vehicles are safe and taken care of. They are the best.

7/9/2018
5

Matt runs a great shop and a tight ship! Took great care of my car and cost was very reasonable. The team is very professional and courteous - it was a great experience. I would definitely come back and recommend Craftsman Auto Care! I look forward to the second shop opening in Fairfax - that will be closer to me.