ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Wow!! They took us without an appointment and fixed our Jeep with speedy service ... very professional and knowledgeable... will return and thank you!!

5
Craftsman Auto Care - Alexandria

I was provided with a detailed inspection report and estimate. Everything was fully disclosed. In addition, the service rep called me to answer any questions. We were very happy with the work and the experience.

5
Craftsman Auto Care - Fairfax

Excellent service!

5
Craftsman Auto Care - Alexandria

Excellent service in every way. From fine-tuning my car to interfacing with me; couldn't ask for more personalized attention.

5
Craftsman Auto Care - Alexandria

It appears these guys have broken the code on how to fulfill the need for good, honest, trustworthy auto care. We've all looked for it and I think I've found it. Had a diagnostic test done for several dash lights which came on with my 2012 Toyota Camry. I'm always early and they got me right in and completed within the time frame they told me (I waited in their waiting room). The report was thorough, Leesa gave me options and there was no pressure on doing the more expensive option (a first for me). They sent (texted) me a report w/ photos of not only the issue causing my warning lights but the status on EVERYTHING on my vehicle and items which were fine and several that may need attention in the future...again, no pressure at all. They offer a military discount which always says a lot about a place and management to me. They have a new customer with me - and the three generations in my family!

5
Craftsman Auto Care - Chantilly

Awesome service. Friendly, professional and timely. I’ll be returning as I feel very comfortable with their honesty and vehicle care. No more dealerships! Thank you for honoring us veterans.

5
Craftsman Auto Care - Chantilly

Awesome and thorough as always! Recommend to everyone.

5
Craftsman Auto Care - Alexandria

I got an oil change and a safety insection. Bob was nice and texted me a url of potential issues and services.

5
Craftsman Auto Care - Fairfax

Really friendly and affordable! Went in to get my state inspection completed; very handy to see the pictures of recommended repairs. Will definitely be bringing my car back here.

5
Craftsman Auto Care - Alexandria

I had couple of hours spare and went to CAC location to see if OIL Change can be done during this time. I went in around 1:10pm, Leesa greeted me and told me that it can be taken care in 1-1.5 hr. I decided to wait for my car in the lobby. Around 1:50 pm, Leesa told me that oil change is done and my car is waiting outside for me. It took around 40 minutes in total. This is fastest ever oil change service I have seen in last 15 years. I received the digital inspection report through text I was totally impressed by the services provided at this location.