5
Craftsman Auto Care - Merrifield

These guys are always so friendly and helpful!

5
Craftsman Auto Care - Fairfax

My service writer Adrian is awesome always helps me with everything I need

5
Craftsman Auto Care - Alexandria

Always a pleasant experience working with Brandon and his team at Craftsman Auto Care - Alexandria. I really enjoy the photos they send of their inspections and the results, which make it clear what is being talked about, and whether it is good or bad. I also appreciate the time they take to answer my questions and make sure I understand what work is being done and why. I am not a mechanically-minded person at all, but I like knowing what is going on, and they never make me feel bad for not knowing, or for taking up their time asking questions. All in all this is one of the best mechanics shops I have ever had the pleasure of working with.

5
Craftsman Auto Care - Chantilly

Brandon and Andrew are the best!! The entire staff is professional and honest!

5
Craftsman Auto Care - Fairfax

Very responsive and professional

5
Craftsman Auto Care - Merrifield

Exceptional customer service. There was the usual upsell but nothing pushy or high pressure.

5
Craftsman Auto Care - Alexandria

Great Service!

5
Craftsman Auto Care - Merrifield

Great staff. Very helpful and honest. It was great to go into a mechanic and ask "is there anything wrong with the car" and they will be honest and say "No" instead of selling me something I don't need.

5
Craftsman Auto Care - Merrifield

Excellent experience, all around. Thank you, Craftsman!

5
Craftsman Auto Care - Alexandria

I can’t say enough good things about Brandon, Andrew and the entire staff. Respectful and honest through the entire process. They took care of the issues with my truck and the entire process a breeze!