5
Craftsman Auto Care - Fairfax

After getting a flat tire, Craftsman was able to give me an appointment the same day to check the tire and see if they can fix it or not. While they were unable to fix them, Richard assisted me and told me the honest truth about my tire and how it would need to be replaced. Instead of sneakily upselling me to purchase 4 tires at the moment, he only asked me to replace one of them as his best recommendation. He gave me a quote for one tire, inflated the spare tire since it was very low on air, and put all of the spare tire materials in its original place located in the trunk. While I ended up getting 4 tires replaced at Costco since there was a deal and it was in stock at the moment, I am very happy and pleased for what Richard and the rest of the Craftsman crew provided for me today. I will definitely come again if there is an issue with my vehicle.

5
Craftsman Auto Care - Fairfax

Hi Vadzim, thank you for the stars! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Chantilly

I needed brake lights changed on my Lexus RX 350. Craftsman Auto Care got the job well done really fast and in an efficient manner. Great customer service and tech workmanship.

Hi Alex, thank you for the review! It is great to hear that we could provide professional, thorough, efficient service for you and your Lexus! Your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Fairfax

Excellent service. The shop smelled nice and it was clean which it's almost u heard of. They gave me a comprehensive list of things that I need to take care of on my car by priority which Is helpful. I will be back to complete all the services recommended. Very impressed with the service.

Hi Lysandra, thank you for the review! We are so happy to hear that you enjoyed the professional, thorough service and our showroom! Our digital inspection is a great way to get a comprehensive assessment of your vehicle. We look forward to continuing this relationship - your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Merrifield

I recently had the pleasure of visiting Craftsman Auto Care for a repair and I have to say, I was thoroughly impressed. From the moment I walked in, I was greeted with a warm smile. Mason was incredibly helpful in getting my car checked in. Throughout the repair process, the mechanics were professional and efficient, completing the job in a timely manner without sacrificing quality. What really stood out to me was their willingness to explain the issue and solution in a way that was easy to understand, which made me feel confident in their expertise. And to top it all off, their prices were extremely reasonable. Overall, I highly recommend Craftsman Auto Care to anyone in need of a reliable and trustworthy mechanic. Thank you to Mason, JD, and everyone else I encountered for their excellent customer service!

5
Craftsman Auto Care - Fairfax

I had a flat tire today and came to this tire shop. Really amazing service and supportive staff! Repair the tire in 15mins. Definitely recommended!

Hi Carrie, thank you for the review! We are so happy that we could help you efficiently and professional with that flat tire! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Ashburn

Hi Darrin, thank you for the review! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Sterling/Cascades

really nice people & fair prices!

Hi Saba, thank you for the review! This is what we always strive to provide! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Sterling/Cascades
5
Craftsman Auto Care - Mclean

The team at Craftsman Auto Care went far and beyond to help me with my car needs. They worked on my car quickly, and were helpful accommodating my needs. Ray and all the guys at the shop provided me with excellent customer service. I would recommend this shop to everyone! Do not hesitate to come here.

Hi Andrea, thank you for the review! We are so happy to hear that we could provide efficient and professional service for you and your vehicle! Ray and the McLean team will always go above and beyond for you! Your business and recommendation to others means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Alexandria

Accidentally posted to the wrong location can can't delete! Still a good business

Hi Clayton, thank you for the review! We want to thank you for your business - you'll always receive the best from any of our seven locations! - Your Craftsman Team

- Craftsman Auto Care - Alexandria