5
Craftsman Auto Care - Fairfax

With out a doubt, the best group of people you could ever deal with. They know me and my family pretty well, so I just sent my daughter their due to a tire pressure warning. They know her as well, and when she walked in, they said, jokingly, "sorry, can't help you, your dad didn't call ahead". They of course, took right in, filled her tires and sent her on her merry way. In the interim, I called to bust their chops, Drew and I had banter, laughing and joking, and I again thanked him for their support, kindness and honesty. If you don't utilize Craftsman Auto Care, you may be taken for a ride.

5
Craftsman Auto Care - Fairfax

I’ve been coming here for years now and I update my review each year. Each year I give them 5 stars! I can’t ever say enough good things about the prices, the staff, the professionalism, the trust, and the quality. The staff is incredibly kind, great listeners, empathetic, talk you through the process, and are personal. I come in and they know me. The prices are incredible. You won’t find this level of professionalism and quality for cheaper anywhere else. I always know I’ll get the best price. The quality is top tier! I never have to worry if I’m getting the best care because taking it here I know I am. I trust them so much, I can’t emphasize it enough. I would give them 10 stars if I could. Thank you so much for all you do!!!

5
Craftsman Auto Care - Fairfax

I’ve been coming here for years now and I update my review each year. Each year I give them 5 stars! I can’t ever say enough good things about the prices, the staff, the professionalism, the trust, and the quality. The staff is incredibly kind, great listeners, empathetic, talk you through the process, and are personal. I come in and they know me. The prices are incredible. You won’t find this level of professionalism and quality for cheaper anywhere else. I always know I’ll get the best price. The quality is top tier! I never have to worry if I’m getting the best care because taking it here I know I am. I trust them so much, I can’t emphasize it enough.

5
Craftsman Auto Care - Chantilly

Great customer service.

5
Craftsman Auto Care - Mclean

They’ve done great work on my car, but more than that, the customer service is outstanding. Appreciate the replacement of the battery in my key for no charge in particular!

4
Craftsman Auto Care - Mclean

5
Craftsman Auto Care - Chantilly

5
Craftsman Auto Care - Fairfax

These mechanics are not out to get your money. All they want to do is fix your vehicle. They'll tell you exactly what's wrong with it and how much it costs. They want your lifelong business, so they're not about to rip you off for thousands of dollars in repairs you don't need.

5
Craftsman Auto Care - Alexandria

Front office staff- sincerely friendly and professional. Did work in time frame they predicted. Work completed in very satisfactory manner.

4
Craftsman Auto Care - Fairfax

Craftsman auto care is a great place to take your car when you need big ticket items fixed. I’ve been here a few times for small stuff and the service has always been very good. I think they overcharge a bit for an oil change so you’re probably better off doing it yourself or going somewhere else. But overall a great place that charges a little more than others but offers great service.

Hi Mitchell, thank you for the review! We are happy to hear of your experience with our Fairfax crew and that you appreciate the services we provide! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax