ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

Staff is knowledgeable and timely. Leesa was very helpful.

Nice and efficient; no undue pressure.

Came in with a weak battery and they had my car all fixed and ready within four hours. Everyone was super friendly and made the process very easy!! Thank you!!!!

I have been to many auto shops throughout my life, but Craftsman Auto Care has to be the best experience I have had at a auto shop. Jeremy greeted me and put my concerns about my truck at ease. He took my car in immediately and had the tech examine my brakes. Jeremy took me to my truck and showed me how my brakes were shot and needed to be replaced. He gave me an accurate estimate and started work that afternoon. Here is the part that impressed me: the brakes were still making a strange sound and they would have to keep the car overnight. They let me use a "loaner" car for the day. I was so worried how my wife and I would get to work without our second vehicle. I got the car next day and it brakes work great. Thanks to Jeremy and Mike for making this a pleasant experience and the great job.

5*

As usual, every time I come in to the Chantilly store, the entire team is ready to support our needs and provide the best service I can ask for. This makes for a great relationship, as well as a great group of friends! Thank you Craftsman for making our experience one of the best we have in car repair!

The customer service provided was absolutely incredible. I admire the care and attention to detail performed by the staff, and I believe they genuinely care about you and your vehicle.

Good experience. They did a great job,

Service was excellent, and conducted on time.

I took my car (an old, trusted friend :) ) to Craftsman for an oil change and an estimate. I was really looking for a new business to service my car. I like my car and just want to keep it on the road. The oil change was done way before I said I would pick it up, the once-over inspection they performed was thorough and informative, and the estimate they provided was fair and went beyond what I had asked for in important ways. I have found my new car care shop! Very happy with their service and friendly attitude.