Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Sterling/Cascades

PLEASE do yourself a favor and bring your vehicle here for any and all service you need. My only regret about bringing my car here was that I hadn't found them sooner. I worked with John and he is so patient, and will answer any and all questions you have. He has even helped me compare quotes, and try and track down parts for me when I had moved across the country and was not bringing my car to him anymore. The staff over here at Craftsman are selfless and just want to provide you with the best possible service at market prices, no bells and whistles, no upselling, just exactly what you want or need to keep your vehicle in great shape. I only had one issue at Craftsman and that was when they installed a faulty oil filter in my partners car during an oil change. John had me bring it in right away, diagnosed the problem and comped a new oil filter and fresh oil for the inconvenience. These guys are seriously the best mechanics I have ever worked with and I doubt I will find the authenticity they provide anywhere else. Thank you for all of your help John! I seriously cannot tell you how grateful I am!!!

Thank you for the kind words, Anthony! We are SO honored to have such an awesome customer like you! We will always go above and beyond for you and your car, from the second you walk through the door. We are always here for anything you need, anytime! Your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Sterling/Cascades
5
Craftsman Auto Care - Alexandria

Richard was very accommodating, nice and helpful.

Thank you for the review, Nerissa! We are happy Richard and the Alexandria team could take such great care of you and your car. We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Sterling/Cascades

These guys are awesome! They figured out my issue with my car when the dealership couldn’t. Super friendly and helpful. Go here for service, you won’t find anyone better!

Thank you so much for your kind words, Kurt! So glad we could help you out and provide top-notch service. It's always a pleasure to go above and beyond for our customers. See you next time! - Your Craftsman Team

- Craftsman Auto Care - Sterling/Cascades
5
Craftsman Auto Care - Ashburn

Desean is amazing! He spent time answering all my questions in detail and even recommended against some services because they weren't needed at the time. They also give you a free digital full vehicle inspection complete with pictures so you can see anything they found before making a decision. Would recommend 100%

Thanks for the glowing review, Matt! We're happy to hear that the Ashburn team provided top-notch customer service and thorough recommendations. We appreciate your trust in us and look forward to helping you with any future automotive needs! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Ashburn

Great customer service! Everyone is friendly and helpful!

Thank you for taking the time to leave us a review, Samantha! We are glad you had a great experience with our friendly and helpful team. We appreciate your support and look forward to seeing you again. Drive safely! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Mclean

Thank you for the review, Chris! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Ashburn

Fantastic group of people, extremely personable and friendly. I enjoyed our conversation and Rick provided a thorough examination of my motorcycle. Will definitely visit them again soon and will take my car for all services schedules.

Thank you for taking the time to leave such a kind review, Michael! We strive to provide top-notch service and are thrilled to know you had a great experience. Looking forward to seeing you and your vehicles again soon. Safe travels! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Merrifield

Excellent service! Very professional staff

Thank you so much for your kind words, Terence! Our team works hard to provide top-notch service and we're glad it showed. See you next time! - Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Mclean

Thank you for the stars, John! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Mclean

I didn't have an appointment and yet they were able to address my problem quickly. Good communication; I’ll be back.

Thanks for the great review, Frank! We always strive to provide efficient service with clear communication. We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Mclean