Northern VA Auto Repair

Very friendly staff, nice waiting area with couches, chairs, TV’s, snacks and bathrooms. Personable staff with a great sense of humor. Vehicle inspection was done in an efficient manner and they provided all the information necessary. Would definitely recommend to anyone. I’ll be back!

Remarkable! Son bring auto home to Boston, MA from Fl -low profile rear tire blew out and donut installed to get to a tire co in Mclean VA area. Had tire shipped in overnight as know one had tire and it was back ordered for wks. Went to Dealership (Merc) to have tire installed and they attempted, put tire on rim but could not set it- charged him 240.00 for trying. He brought tire to four specialty tire shops only to be told it was stretched by Merc and would not set and advised other tire shops. He went to each one with same results. I flew in following morning to get this accomplished as it was impossible for me to understand. These wheels and rims less than a year old and very expensive. I proceeded to four different recommended shops only to end with Craftsman. They understood the problem and understood we had to be on the road that night to get back to Boston for mother/grnadnothers 98 th birthday celebration. They fully communicated the problems and the possible solutions. By 630 p.m a Friday evening. they had the rear tires on the original rims installed, balanced and tires aligned for a VERY competitive price, No price gouging. The personnel fabulous, responsive, incredibly positive with a "can do"/"must do" attitude. The owner who happened to be there when first entered was equally as supportive, determined and sincere. You can not go wrong with this company, this is proof positive. I own two businesses in Boston for over 25 years and this company has it down. They are courteous, direct, helpful, responsive, and capable. Go to them for your car issues before going anywhere else. Made it home without a hitch.

My experience was excellent-the team here is honest and extremely knowledgeable/passionate about car care. I highly recommend! 👌

Helpful staff, excellent service for my Ford vehicle. I have been using Craftsman for all my vehicle services since past year.

Took care of my flat quickly! A small job for a garage but a big problem for me: solved by friendly staff. THX

I stopped in for a last min VA state inspection and as was pleasantly surprised. After talking with the mechanic directly about an issue he discovered with my car I could tell he cared and genuinely knew what he was talking about. After previous negative experiences with auto repair shops its definitely refreshing to see. I will definitely be returning for future auto service.

Great service, I have been working with ziya for years' anywhere he goes I will go,

Staff was quite friendly and knowledgeable. Seemed to be quite accommodating for other customers.

Fast and honest