Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Alexandria

Got me right in the next day for a full diagnostic. Was very thorough. Fantastic customer service.

Thank you, Leslie! We are glad we could accommodate you and provide thorough service. Always happy to help, we appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Mclean

I visited 3 auto care service center prior to this one on a rainy Saturday. All the workers told me the same thing - that they can’t help me. This frustrated me because only part of my cars skid plate was falling off so I knew it was a quick fix for any auto care shop. After wasting 4 hours, by fate I found this shop. With an hour left before the shop closed for the day, Steve did not let me down like the other shops did. His crew got it done diligently within 15 minutes of my visit. My only regret was not coming to this shop sooner, otherwise I would’ve still had more of my Saturday to enjoy. I had a spectacular customer service experience and I will definitely be coming back for another inquiry.

Thank you so much for your kind words, Farhan! We're thrilled our team was able to quickly fix your skid plate issue and get you back on the road to enjoy your Saturday! We always strive to provide efficient and top-notch customer service. Your business is everything to us! - Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Alexandria

Service was quick and efficient, they repaired my many issue with in a few days much faster than I thought it would take. The staff is very kind and helpful as well.

Thank you so much for the positive feedback, Staci! We're happy to hear that our team was able to quickly and efficiently resolve your issues. Your satisfaction is our top priority. Take care! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Chantilly

Excellent customer service.

Thank you for the stars, Martha! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Merrifield

Had fluids changed, professional with their work and provide great clarity about any questions with regards to the work performed and/or about future services to be performed. Will be coming back for future services.

Thank you for your glowing review! We are happy to hear that our team provided professional service and answered all of your questions. We look forward to seeing you again for any future services! - Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Alexandria

Great service from Richard and others, definitely coming here for any needs in the future.

Thank you so much for your kind words, Martha! We're thrilled to hear that Richard and our team provided you with excellent service. We look forward to serving you for any future needs. See you soon! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Ashburn

Very nice staff. I went in for a safety inspection and originally they stated it would be an hour/1.5hrs wait but they did it fast and only had to wait like 30mins. I will definitely go back here again. Thanks guys!

Thank you for taking the time to share your positive experience with us, Regine! We're glad we could get you in and out efficiently. We look forward to serving you again in the future. Drive safely! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Ashburn

Had an awesome service and explanation of the work done to my car, etc. The place was spotless and the tech and service people were all happy. I would definitely recommend and keep coming back for my car maintenance needs.

Thank you for the positive review, Remy! We're glad to hear you had a great experience with our team and that our facility met your standards. We look forward to continuing to provide top-notch service for your car maintenance needs in the future! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Fairfax

Josh was very helpful and professional.

Thank you for the positive feedback, Claire! We strive to provide excellent customer service and are happy to hear that Josh was helpful. We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Merrifield

What a great place to go to with friendly/honest staff. My car had a myriad of problems and they were able to diagnose/prioritize issues that I should get fixed. They also do their best to keep costs friendly as possible and also provide a veteran discount. Overall, the work and communication they provided was great and I'd highly recommend those that need their car repaired.

Thank you for taking the time to leave such a positive review, Richard! We strive to provide transparent and affordable services for our customers. Your recommendation means a lot to us. Remember to mention our veteran discount for your future visits. See you soon! - Your Craftsman Team

- Craftsman Auto Care - Merrifield