Craftsman Auto Care - Fairfax
I went in for a simple oil change, which they did in a timely manner. Even for simple stuff, auto repair places can be hit or miss, so I figured I’d take the time to say these guys were good. Their vehicle inspection was surprisingly comprehensive for a quick oil change and they documented everything. That was helpful even if nothing is wrong — ie tread depth on the tires, level of brake pad wear. I watched my car up on the lift. They definitely checked everything they said they did. I didn’t feel it was a way to upsell you into paying for something unnecessary. They suggested some service I could consider doing in the future, explained why, but didn’t try to push me into it. They noticed I needed a new battery, which didn’t come as shock to me, and sold it and installed it for a good price. Oil change was also priced well. They seemed knowledgeable and friendly. Store was clean. All in all, good value, good service.