ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

5
Craftsman Auto Care - Merrifield

Very happy with my visit, they’re very knowledgeable and professional people. The place is clean and comfortable

5
Craftsman Auto Care - Alexandria

Great, very kind and professional.

5
Craftsman Auto Care - Chantilly

the team was helpful. Thank you. I've got a good price

5
Craftsman Auto Care - Alexandria

I've been bringing my cars to this Craftsman location (and its predecessor Kingstowne Auto Care) for over twenty years. The folks that work here have always been honest with me in their recommendations and I've never had a problem with the work performed. Prices seem right in line with the market in this area. And they are all pleasant to work with...nothing bad to say!

5
Craftsman Auto Care - Fairfax

Thanks to David Layton and the team at the Lee Hwy Craftsman Auto Care for the great customer service.

5
Craftsman Auto Care - Merrifield

Very convenient location. easy parking, clean customer and shop area. Very good customer service. Drop off Friday evening for Brake repairs and my car was ready Saturday afternoon. Received a full evaluation of other components beyond my brakes and feel good that a mechanic checked out other areas of possible concern. Will go back.

5
Craftsman Auto Care - Fairfax

Excellent customer service- they were able to fit me in same day and completed the job much earlier than they anticipated. Would recommend them and use them again in the future!

5
Craftsman Auto Care - Alexandria

I would give them a 5 star. Excellent service and very considerable from customer perspective.

Thanks for the 5 stars, JiaBu Ye! We are always thinking of the customers needs when it comes to their Auto Repair services. Please let us know how we can help in the future! -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Merrifield

Took my 03 Mitsubishi Lancer in to have the timing belt done. Chris and the guys at Craftsman Auto told me they'd get it done and have my car back to me in a day, and that they'd send me updates about anything else that needed to be done. They sent me pictures of everything to show me the exact condition that my car was in, along with recommendations of what to do with it. This allowed me to make an informed decision about how best to repair my car. They worked with me to get the timing belt done and now I have an idea of what to prioritize next. I still got my car back in one day too! Super quick, extremely helpful. This is the most informed I have ever left a car appointment. Thanks guys!

5
Craftsman Auto Care - Chantilly

Took my 2002 Silverado by for a general checkup before driving roughly 2000miles for a job opportunity. Found loose lugs and spacers to start, so I got checked in with a tight timeline to leave 5am the next day. Happy to say Andrew was on the money when he told me the truck was ready for the trip a few hours later. I'm in Denver CO now 2 days later, whole drive without a hitch. She's still running strong... Where is the CO Craftsman Auto Care going to be, I need someone I can trust to take my vehicles too.