ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Lately, it's been difficult to find (at least) decent mechanic work. All I needed was an alignment. I didn't want to take it to the last shop that did it (I'll keep the shop anonymous, but it's one of the bigger chains), and every shop I called either said I'd have to wait a week or so, or they didn't answer the phone! That's ridiculous just for an alignment! I remember this Craftman Auto shop being around my neighborhood, so I decided to finally give them a shot. Gave the shop a call - someone answered! And he answered in an enthusiastic mood! I asked him if the alignment rack can accommodate lowered vehicles (it can, by the way), and I'll be provided a print out of the alignment! And I was provided just that. I didn't get the complimentary check-up as the system was claimed "wonky", but that's fine as I recently had general maintenance/checkup done and nothing was out of the ordinary. Maybe next time... Another good (and perhaps lucky) thing was I was able to get my car back within an hour (about 30-40 minutes~)! Just in time to make it back to the home office and continue my work day. Thank you to Jeremy for answering the phone and answering my questions, and to Ron for taking care of me today! I'll definitely look to come back, and, perhaps, provide other vehicular jobs for y'all! Disclaimer: I rarely leave reviews. I only do reviews that left a lasting impression - whether good or bad! :)

5
Craftsman Auto Care - Alexandria

Excellent service, reasonable price.

5
Craftsman Auto Care - Merrifield

Great and fast service! They were very thorough and sent an entire summary of my vehicles condition to my phone so I could follow along with their recommendations. I will absolutely bring my car back here.

5
Craftsman Auto Care - Alexandria

Great service, best car mechanics in the area.

5
Craftsman Auto Care - Alexandria

Totally totally superb service! Mason made everything so easy… Kudos to Mason!

5
Craftsman Auto Care - Alexandria

Great experience. Professional staff, good communication throughout the process. Photos of the areas to address are great! Provides a record for car maintenance moving forward.

5
Craftsman Auto Care - Fairfax

Really glad to find this auto repair shop. Awesome service - Richard and Jeremy were both extremely upbeat, professional and great to work with. Repairs clearly explained and fair prices. Car was ready when they said it would be - for the price they quoted. Awesome service all around!

Thank you Amanda for your business and your kind words! I'm glad that you were delighted with our digital vehicle inspection and repair options that our Fairfax auto repair team provided for you. We certainly appreciate your support of our local, family-owned business. - Your Craftsman Auto Care Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Merrifield

Great customer service and transparent service recommendations. They make it easy to become a customer for the life of the car being serviced.

5
Craftsman Auto Care - Fairfax

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5
Craftsman Auto Care - Fairfax

The staff is always courteous and professional. Communications were great.