ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Excellent service. I went in to get a maintenance check for my car. The service was done quickly and I was sent a detailed text covering the inspection of my vehicle for free! Everyone here was very friendly and helpful and didn't push for any expensive or unnecessary service.

5
Craftsman Auto Care - Alexandria

Extremely efficient. Make an appointment because they get very busy, which is a good thing. Very straightforward and constant feedback about your vehicle without being pushy. A few times while I was waiting I could actually overhear the staff having conversations about NOT charging customers for work the customer DIDN’T need. And many of the customers I could tell were regulars. Waiting room is very well kept, and there’s plenty of places close to eat while you wait if you choose. And Covid precautions here are well implemented. I have auto repair places closer to where I live but I’ll continue to use the Craftsman folks.

5
Craftsman Auto Care - Fairfax

The entire staff is terrific. I spoke with DOYLE, JEREMY AND RICHARD. excellent customer service.

5
Craftsman Auto Care - Alexandria

Amazing personal caring service! Amazing! Welcome to the neighborhood!

5
Craftsman Auto Care - Chantilly

4 words. Trust, Reliable, The Best!

5
Craftsman Auto Care - Chantilly

I don't really ever leave reviews but these guys earned this one. I thought they were friendly,professional, and honest.

5
Craftsman Auto Care - Chantilly

As usual, the team at Chantilly Craftsman Auto care did a great job taking care of my sons car. Thank you Andrew, Brandon, and the team of mechanics that do a great job

5
Craftsman Auto Care - Fairfax

Excellent as always!

5
Craftsman Auto Care - Alexandria

Great service, timely and thorough

5
Craftsman Auto Care - Fairfax

THE ABSOLUTE BEST AUTO SHOP EXPERIENCE! I cannot say enough to express how great the Fairfax Craftsman Auto shop is, but I'm going to try. I think it all starts with their incredible customer service. The staff is all very professional and friendly, and they take the time to really establish a relationship and trust with their clients. Whenever you bring your car in, they first provide a digital inspection report that includes photos of your car, with a color coded status for each piece (red, yellow, green). As someone who doesn't know a whole lot about the inner workings of a car, I really like how this lays out the "health" of your car in easy to understand terms. Then they follow up with a phone call to explain everything and give you options regarding the next steps. They are very up-front and honest about pricing and never try to push you into paying for something that you don't need. The staff at Fairfax Craftsman is just the best, and I trust them with my car completely. I would HIGHLY recommend taking your vehicle to these guys, you won't be disappointed!