ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

5
Craftsman Auto Care - Chantilly

I went to Craftsman auto care in Chantilly for the 2nd time today for an oil change. The staff was friendly and the place was clean. It took about 90 mins without any issues. Easy in and out. I'll definitely go back for another auto service! I recommended this place to my friends and family.

5
Craftsman Auto Care - Merrifield

Quality and reliability for your car. They are fast and very friendly who know their business. They are helpful and expert at their craft.

5
Craftsman Auto Care - Fairfax

Great experience, they did great work, were honest with what needed to be done!

5
Craftsman Auto Care - Chantilly

Bill and Andrew provided an excellent description of the issues on my BMW 545i and were clear in describing the work to be done. the job was complete in a timely manner and i felt i got great value for the service.

5
Craftsman Auto Care - Chantilly

Staff as always, polite, courteous, and informative.

5
Craftsman Auto Care - Alexandria

No more dealerships for me! This place is outstanding. Leesa was so friendly and helpful. Excellent customer service all the way around from every member of the team. You’ve won me over and gained another customer.

5
Craftsman Auto Care - Alexandria

Quick and quality service! Great people that even have dog treats to give to your dogs.

5
Craftsman Auto Care - Merrifield

Great communication and total professional performance and execution. Troy and Vernon monitored progress and kept me informed while Todd really did exceptional work on my vintage Jaguar E Type. This vehicle was previously worked on by a Jaguar-only repair facility and, quite frankly, they never got it right. Witnessing the detailed approach and test driving the vehicle with Todd upon completion leaves me more than totally satisfied. Cost was very fair and appropriate. I've only driven the car 20 miles since completion but I'm confident that the work was done correctly and Craftsman will be my go-to shop.

5
Craftsman Auto Care - Alexandria

This is my second review and as usual, Craftsman Auto Care provided exceptional service. I dealt directly with Matt and not only was he responsive but he was honest and was very professional. They've gained a long term customer and I would recommend Craftsman to my friends and family. Thank you Matt and Craftsman team!

5
Craftsman Auto Care - Fairfax

What an exceptional experience. From the moment entered through the customer entrance to the completion of maintenance, made you feel you were the priority! Clean is an understatement! Efficient, organized and communication was perfect! Customer Service Outstanding! Thank you!