ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Honesty and Great customer service. Will definitely be back with future services to my car.

5
Craftsman Auto Care - Fairfax

excellent service

5
Craftsman Auto Care - Fairfax

This place restored my faith in auto mechanic shops! Very friendly, great timely service, and a service report that make it feel like anything wrong with your vehicle isn’t a sales gimmick. It really needs attention! This is my new go to place for help!

5
Craftsman Auto Care - Fairfax

Wonderful service here! I came in needing a tire patch and they had me in and out in under 30 minutes. I will certainly be coming back when I need new tires. This shop was amazing and the staff were super helpful. They told me everything I needed to know and it didn't feel like they were trying to upsell me or anything. This is the best tire place around.

5
Craftsman Auto Care - Fairfax

I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.

5
Craftsman Auto Care - Fairfax

I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.

5
Craftsman Auto Care - Fairfax

I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.

Welcome to Northern Virginia, Joshua! We appreciate your kind words and your business. Our Fairfax team is happy that we were able to help you with your tire repair and deliver our industry-setting customer service. We look forward to assisting you with all your future auto needs! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Thank you for your business and the 5-stars!!!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Fantastic, honest service: straight presentation, prompt performance. I’ll be taking my car back here for future service.

5
Craftsman Auto Care - Fairfax

Quick timely and very thorough, will definitely come back!