A heat shield came loose under my car and Craftsman repaired it very quickly for no charge! They also did a very thorough inspection and were very easy to communicate with.

Fast, easy and informative

I've went here since I moved here in 2018, they always attend to me quickly, great customer service, great overall service and the prices are fair. I totally reccomend this place #1 in fairfax!

Very happy with work performed very good quality and very pleasant front desk employees, overal experience 10 out of ten.

Staff was friendly & helpful. The service was great!

My vehicle was inadvertently dropped off at the Mr. Tire to have new brake pads put on the front. After getting the vehicle back from them, there were no brakes at all working and there were tons of error codes on my vehicle. Basically they forced the calipers open to get the brake pads on with an electric brake system. Thankfully this shop took my car in and was kind enough to do a diagnostic, check the brakes, reset the codes, and not take me for tons of money. Not only did they help me out of a jam, they were super kind, patient, and willing to fit me in. I felt welcome and respected even though I was in a bad situation from a mistake that somebody had dropped it off at the wrong shop. I am thankful for the group of technicians at this establishment and I advise everyone to start there first.

Very competent staff. Took the old family beater in when it started throwing random codes. They did a great job diagnosing an electrical issue that caused multiple systems to fail. Drew was also helpful in scoping the work to focus on priorities within my budget.

Superb service. Came in 6 minutes before they closed with a screw in my tire and they fixed it with no hesitancy. They fixed it so quick and I was back safely on the road without having to miss work in the morning. I had gone to Mr Tire next door first, but they said they were closing in an hour and couldn’t do it. Relieved craftsman helped me out and will use them again for auto repair.

I came to your business without an appointment for an inspection. I had been turned down by six other gas stations telling me my truck was too big. I was losing my mind trying to stay legal. Your team treated me like gold!!!! I’m so grateful for their outstanding service!!!! They even told me they would help me with my other big truck. Thank you to this team!!!

Affordable