ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

I would not go anywhere else but Craftsman Auto Care in Fairfax. James is the best; have been going to them with all of my cars. His honesty, reliability, and kindness are phenomenal!! His staff and technicians are top notch and completely truthful in all respects!! He has become not only a trusted friend; but family!

Nguyen, We all appreciate your business and your kinds words. Thank you for trusting us and allowing us to share our expertise. We're here for you! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Thank you’

5
Craftsman Auto Care - Fairfax

Always great customer service. I feel like communication is on point. They give me a text with written details and call to explain. Great luck with all my services.

5
Craftsman Auto Care - Fairfax

Thank you for the 5-stars, Elizabeth!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

David and Bob fit me in for a complicated issue at the last minute! they were stumped when i pulled up, checked out the car for 3 hours, determined it didn’t need to be fixed and was a silly thing and i walked out with no charges. super thorough shop and the crew is so kind!

Elizabeth, no issue is too big or small for our team! I'm happy that we could figure out how to help you and were able to get you on the road again. Thanks for trusting us! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Honesty and Great customer service. Will definitely be back with future services to my car.

5
Craftsman Auto Care - Fairfax

excellent service

5
Craftsman Auto Care - Fairfax

This place restored my faith in auto mechanic shops! Very friendly, great timely service, and a service report that make it feel like anything wrong with your vehicle isn’t a sales gimmick. It really needs attention! This is my new go to place for help!

5
Craftsman Auto Care - Fairfax

Wonderful service here! I came in needing a tire patch and they had me in and out in under 30 minutes. I will certainly be coming back when I need new tires. This shop was amazing and the staff were super helpful. They told me everything I needed to know and it didn't feel like they were trying to upsell me or anything. This is the best tire place around.

5
Craftsman Auto Care - Fairfax

I just moved to the area and had to get a flat tire fixed. I called Craftsman Auto Care. The area that stood out the most during the entire process was their "excellent" customer service. From the original call to the follow up to the general manager I met with to pick up my car, this was by far the best customer service I have received in a long time. They also gave me an honest assessment of my vehicle and they were not pushy in any way with their recommendations. I will definitely use them going forward and will highly recommend them to others.