Ziya was amazing, great service, quick and efficient!

I came in for an oil change and new tires, they were speedy and polite throughout the process. The shop was clean and pleasant to wait in. The price was also great. It’s a little out of the way from where I live, but it’s worth coming back here for the service.

I came in for an oil change and new tires, they were speedy and polite throughout the process. The shop was clean and pleasant to wait in. The price was also great. It’s a little out of the way from where I live, but it’s worth coming back here for the service.

This place is amazing. The staff was all very helpful and I specifically worked with Drew. I last minute stopped by and they were able to squeeze me in. Drew made sure I understood what was going on and how to proceed. It was a reasonable price and I appreciate he was very cooperative with me.

Will definitely be coming back. I worked with Drew and he was very knowledgeable and fair. Brought my car and he found out what was going on very fast and gave me valuable and helpful information on how to move forward. Great place!

This is one of the best auto repair shops in the Fairfax area. Very efficient, fast and welcoming. Specifically Andrew he answered all my questions and made sure I had all the information I needed. Would 100% come back.

Great job. they did exactly what they said they would do and got it completed on time.

Excellent customer service, ziya has sense of humor and make me laugh and crank up ( I really needed it) when I was picking up my car. I will return for my cars need.

Editing Review: I had to return today 10/21/22 for a minor repair with my license plate due to rusted screws. I couldn't take off one of the plates and in a bit of panic after several unsuccessful attempts and YouTube videos; I called Craftsman Auto Care. Matt picked up and was very patient, transparent, and kind. He shared about the potential options and though I didn't have an appointment, shared that they might be able to squeeze my car in that day. After dropping my car off and praying for the best, everything worked out and I was charged nothing for them to replace the license plate with new screws. To say I am grateful is an understatement. Customer for life. :) Google limits reviews to only one post, so I am adding it here to share the good news. --------- (Original Post below from Dec 31, 2021) I've been going to the Fairfax location for two years before I was a customer at the Kingstowne location for 8 + years. I remember when Craftsman took over the Kingstowne location. That's how long I've been a customer. I visited the Fairfax location yesterday to get my oil changed, and car serviced. To prep for an upcoming road trip. I wasn't sure what to expect due to NYE being the next day. The team got my car in and out within the same day. My questions were answered, and the best part was a courtesy pick-up, so I didn't have to walk home and back. Lifesaver. I worked with Vincent, who was highly professional and provided updates regarding the progress of my car. Thanks to both Nick for taking my call and Vincent for ensuring that I was taken care of as a customer and technician Miguel that worked on my car. Happy Holidays & New Year to everyone!