ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

I heard about these guys via Groupon, the moment I walked in I felt the difference from my previous car mechanic, Larry and Sean to be exact welcomed me and made a fresh pot of coffee offered snacks and breakfast bar(it was 8am so much needed) since I skipped breakfast. There was no wait time even tho they had clients waiting for their cars to be finished, they grabbed my keys and got started. They offer so much more for just the price of an oil change. It is definitely an eye opener that there is a car shop out there that treats their clients like family, and to be honest they were nicer to me that some of my family members, Haha. I will definitely be back and recommend this place for all your car and tire needs. Mo Abboud.

Thank you for sharing your experience Mo! We are happy to hear we could help you start your day off right with coffee and breakfast. It is important to us that everyone feel welcome and comfortable the moment they walk through the door. Whatever you may need, we're here for you!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

I called Craftsman this morning for a quick tire rotation and Larry was very professional and informed me that they don’t believe in charging for a simple tire rotation. He and his staff were very polite & they completed the work in a timely manner. They checked the air pressure and ensured everything was good to go. As a token of their generosity, I bought them a dozen donuts. Thanks you Craftsman! You’ve gained a new long term customer.

Thank you for the donuts John! We really enjoyed them(: Building long lasting relationships is important to us, and we are excited to know that we have one more to add to our list!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

I was pleased to find a qualified resource in Fairfax for work on our 2014 Porsche 911. The process was streamlined and professional and the service follow through was excellent.

5
Craftsman Auto Care - Fairfax

Excellent service. I couldn't ask for more. Very professional and honest.

5
Craftsman Auto Care - Fairfax

First class service. Digital report provides a great summary about the overall condition of the vehicle. Will be back here for sure.

5
Craftsman Auto Care - Fairfax

Friendly and Professional

5
Craftsman Auto Care - Fairfax

Good service

5
Craftsman Auto Care - Fairfax

Excellent

5
Craftsman Auto Care - Fairfax

Craftsman didn’t laugh at me when I brought my “slightly used” 2000 Ford Crown Victoria in for service. Second time here, will bring my vehicles here again

5
Craftsman Auto Care - Fairfax

From start to finish I had a great experience at Craftsman Auto Care!! The staff was knowledgeable, friendly, and helpful! I will be back (: