I worked with Richard the store manager and I have to say this is by far the most thorough car repair I've ever experienced! The team went far beyond what was asked and noted items that I should start keeping an eye on for possible future repairs. The office as well as the repair bay is clean and neat. I often use this to gauge what type of service I will receive. In a separate earlier visit on Christmas Eve I took my car in just 10 minutes before they closed and Richard helped me put on my spare tire as I had just run over a nail on I66. I noticed the care and attention he took even when replacing the tire. That told me all I needed to know. They are extremely detail oriented and I am very happy with my experience with Richard and his team at Craftsman Auto Care! Thanks so much!!!

FIVE STARS!!! Great service, very pleasant and courteous staff. I could always trust them to take good care of my car. I highly recommend this place to anyone.

These guys are great! They explained everything clearly and set me up with a spare car right away.

This is the first time I visited Craftsman Auto Care, Fairfax. I decided on Craftsman because of word of mouth, great reviews and also I was tired of being taken advantage of by another establishment in Fairfax that I had used for years. Richard and the crew did not disappoint. Their professionalism is top notch. I will definitely be using Craftsman again and I highly recommend them!

The guys at Craftsman Auto are great, they took care of my Subaru and got it running like new. You have to check this place auto from the work done on the cars to the customer service of the front counter staff it’s amazing 10/10. Definitely will be coming back with all my cars

I had a very positive experience. They were efficient and belpful