Craftsman Auto Care - Alexandria
Great service and quick turnaround time! I used to live in the Kingstowne area and had scrimped on my car care duties by going to the Wal-Mart there for an oil change. Worst mistake ever! They broke the oil pressure gauge sensor nearly clean off when they untightened the oil filter and failed to mention a word about it (of course). So when I went looking for a mechanic to fix it, I chose Kingstown Auto Care because it was close. I totally lucked out. The guy there, I think his name was John, said that I should take the car back to Wal-Mart and show them the damage and make a claim. He said he often fixed cars that Wal-Mart's techs had bungled. So I took his advice. Wal-Mart covered the cost of repairs (which was about $150 if I remember correctly...and is a good deal considering the metro area we're in here) and I had my car back in just a few short hours. Now, over a year later, I need to take my car in for a tune up but don't live in the area. I had such a great experience with these guys that I'm seriously considering driving the 20 miles one way when I do have it serviced. If you're close to the shop, try them out. If you're not close to the shop, try it out anyway...they seem to be pretty decent guys and that's hard to come by in metro areas where customers are a dime a dozen. Great service and quick turnaround time! I used to live in the Kingstowne area and had scrimped on my car care duties by going to the Wal-Mart there for an oil change. Worst mistake ever! They broke the oil pressure gauge sensor nearly clean off when they untightened the oil filter and failed to mention a word about it (of course). So when I went looking for a mechanic to fix it, I chose Kingstown Auto Care because it was close. I totally lucked out. The guy there, I think his name was John, said that I should take the car back to Wal-Mart and show them the damage and make a claim. He said he often fixed cars that Wal-Mart's techs had bungled. So I took his advice. Wal-Mart covered the cost of repairs (which was about $150 if I remember correctly...and is a good deal considering the metro area we're in here) and I had my car back in just a few short hours. Now, over a year later, I need to take my car in for a tune up but don't live in the area. I had such a great experience with these guys that I'm seriously considering driving the 20 miles one way when I do have it serviced. If you're close to the shop, try them out. If you're not close to the shop, try it out anyway...they seem to be pretty decent guys and that's hard to come by in metro areas where customers are a dime a dozen.