As usual friendly service completed as promised.

Excellent and professional service. The agent kept me informed and advised me on what action to take.

Great service!

Got me in and did a last minute safety inspection on time and under budget. Tkx guys!

Great service thanks

Very efficient and prompt. They let me know what needed to be done and the cost.

Excellent service and friendly staff.

Good and reliable service. Trustworthy staff.

I had a catalytic converter replaced. Brought the Subaru OEM part to Craftsman as I didn't want an aftermarket installed. After the repair I noticed an unfamiliar rattle so I went to investigate and found: - 2 of the screws holding the front skid plate were loose, which was the source of the rattle - 5 plastic push-screws holding various panels together were outright missing - The forward heat shield of the catalytic converter was not installed (see photo) The first two items I can give a pass on (wouldn't be the first time), but not installing the heat shield is an obvious and complete failure. The purpose of the heat shield is to protect other components of the car from excessive heat. I can't imagine what would cause the mechanic to miss something so obvious.