ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD, MCLEAN & Sterling/Cascades AUTO REPAIR

5
Craftsman Auto Care - Chantilly

Nice service. Thumb s up

5
Craftsman Auto Care - Fairfax

The service was OK. Fast, efficient and friendly. The only objection was the up sale of things needed done to my vehicle. If summarized, it would cost approximately $3,000 or more of repairs and maintenance to get my 16yo vehicle up to date. A lot of the recommendations have been done in the last 6-12mts and others are not pertinent to my vehicle. I cant imagine a foreigner or housewife flooded with this somewhat false info.

1
Craftsman Auto Care - Fairfax

They lies to me

Hi Jonathan, Since we can't find any record of your visit, could you kindly call Matt Curry 703-909-1819. We certainly would like the opportunity to discuss your concerns!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Chantilly

Engineers always offer honesty suggestion on fixing our issues. Craftsman is our go-to place when we have any auto troubles.

5
Craftsman Auto Care - Fairfax

Awesome!!! Completely awesome!!! Called, told to drop off. Vehicle done the same day! Thank you so much!!

5
Craftsman Auto Care - Alexandria

Outstanding customer service with detailed reports with pictures. Highly recommend!

5
Craftsman Auto Care - Chantilly

Great staff and quality work at fair prices, whats not to like. I am very picky about my older BMW, my baby. These folks get it and are terrific. Highly recommend, love the digital assessment of the car with pictures. They work with you and no pressure. Also in and out as promised.

5
Craftsman Auto Care - Alexandria

I just had some major work done on my car. I knew the repairs needed were going to be substantial and was feeling alot of anxiety. Bob and his crew were absolutely wonderful- professional, courteous, expeditious, and all of my questions and concerns were addressed. Thank You Craftsman Auto Care!

Sue, We appreciate your business! Thanks for the stars and please reach out if you ever have any questions or need assistance with anything. - Your Craftsman Auto Care Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Fairfax

Visited 09May2019 to have a tire replaced and state safety/emission tests. Very knowledgeable and courteous staff, their vehicle inspection identified an issue that should have been taken care my dealer who did my last maint. Clean and accommodating waiting area. Will definitely return.

5
Craftsman Auto Care - Fairfax

Doyle, who helped me out was very professional and honest. All the techs that helped repair/fix and correct my SUV in top working order where outstanding. I definitely recommend them and will be coming back again for all my repairs and diagnosis. 👍🤙