Craftsman Auto Care - Alexandria
Edit: I had issue with the emission test and oil change service especially with the person who served me and that was the reason I elaborated my issue here earlier but I must say the owner of this family business really cares about. He personally called me and tried to understand my situation and frustration. Richard offer his apologies and refund me to make my experience pleasant. I really wish Steve can be back at Chantilly location :) and hope the new staff treat customer with respect and honor military discount.
Hi Kajal, Thank you for the review! We really appreciate you taking the time to chat with us so we could make things right. We are ALWAYS here to listen if our customers have something to say. We always strive to make sure your experience is a positive one. We look forward to seeing you soon, and thank you for your service! -Your Craftsman Team
- Craftsman Auto Care - Alexandria