Edit: I had issue with the emission test and oil change service especially with the person who served me and that was the reason I elaborated my issue here earlier but I must say the owner of this family business really cares about. He personally called me and tried to understand my situation and frustration. Richard offer his apologies and refund me to make my experience pleasant. I really wish Steve can be back at Chantilly location :) and hope the new staff treat customer with respect and honor military discount. Services: Auto emissions testing, Oil change

This is a great place that I have been using for the past 3 years. They maintain all my car records electronically. Making appointments is efficient and communication is easy and clear with the mechanic during the day. They car has always been ready when they said it would be ready, and checkout takes only about 5 minutes. Moving out of the area. I will miss this place! Services: Oil change, General repairs & maintenance

Our car needed extensive engine work. The people at Craftsman were professional, thorough, exacting, and trustworthy - no corners cut! Craftsman will be our go-to auto mechanic from this point forward. Highly recommend! Service: Engine repair

The folks here are wonderful! Any issue and they are quick to diagnose. The work is done in a timely manner and they get you what you need quickly. Craftsman Auto Care is whom I trust to take of my auto needs. Services: Electrical, Brakes

I visited Craftsman Auto Alexandria for a few repairs I needed on my Acura. Kevin Coppedge has been my service technician for a few years and I always feel comfortable with the work he performs. He’s thorough, provided pictures of the repairs, and explained why they were needed. I trust Kevin with my car and will be back again. Service was great at Craftsman Auto Alexandria! Services: Oil change, Steering & suspension repair, Wheel alignment