Craftsman Auto Care - Fairfax
I went in for a safety inspection for one of my vehicles and was blown away at the level of service and information that was provided to me. Everyone was happy to help as soon as I walked in the door. I am used to your standard safety inspection where they give you a pass/fail and send you on your way. Craftsman Auto actually sends you a text message/email with a full length diagnostic of every piece of your vehicle they inspected, with photos included. It shows that they truly care about their customers and their customer’s knowledge of their own vehicles. I wouldn’t have known certain things needed to be addressed on my vehicle had they not given me this breakdown. They even replaced my license plate light bulbs, that would have caused me to fail inspection, for free! I will definitely be going back here again and again, and I would highly recommend their company to anyone in the area!
Thank you so much for this awesome review, Joe! You're absolutely right, we do truly care about our customers and their knowledge on the full health of their vehicles. That is why we love our digital health inspection tool which allows you to see everything the technician sees in the form of photos and notes from the comfort of your phone. This is also a great tool in helping to plan for future repairs that may be needed. We're ecstatic that we've earned your business and look forward to helping you with your auto repair needs in the future! -Your Craftsman Team
- Craftsman Auto Care - Fairfax