Outstanding in every way! This was my first experience with Craftsman. Drew was great checking me in and keeping me informed on status throughout the day. I really appreciated the inspection checklist with comments and photos that was emailed to me. Drew and I discussed and agreed on what to do. Maintenance bays are sparkling clean and everything seems to have its place and is well organized. I will definitely go back for future needs. They took great care of me and my Jeep!

I'm very pleased with the repairs I've had done at the Craftsman Chantilly location. The staff is always friendly, professional, knowledgeable, and fully capable of taking care of our auto repair needs.

Excellent service!

This was my first time at a Craftsman Auto Care . I went to the Fairfax ,Va. location on Lee Hwy and I was extremely pleased. They kindly greeted me at the door and checking in was done with ease.I like that they offer shuttle service within a 5 mile radius for those that need it .The shop looked clean and organized. Coffee was good. They didn't try and fix things that didn't need fixing.They earned my trust and I will be back!!

Fantastic service. Done right the first time.

Excellent service.

Bob and Brandon and the Craftsman team were awesome. They worked with me to make the right fixes to get me road-worthy again. I had a failed brake system but I wasn't interested in-rebuilding the entire series of lines and hoses. Craftsman took my concerns to heart and fixed what was right -- and safe -- for me.

Excellent customer service!

Like many others, I am so happy with the service received at Craftsman Auto Care - Fairfax. The staff is dependable, honest, and professional, and the virtual car inspection helps me understand why something needs to be done. Some may think their pricing is a little high, but I don't mind since I am receiving reliable repairs, and have not ever felt pressured to purchase something I don't feel I need. I highly recommend Craftsman Auto Care - Fairfax.

My first time coming to this establishment. I work down the street from Craftsman Auto Care in Alexandria. Folk in my office raves about the service. I was not disappointed. Lisa was awesome. She took such good care of me. Due to the social distancing, I was not able to hug her so I am sending and giving her the highest praise possible. Thank You Lisa and Team