Customer care from the moment you walk in the door Attention to detail ...and most importantly all employees greet you with a positive attitude ... They are now my trusted , local , family run business. I rated them five stars !!

Finally found a shop who is interested in evaluating my vehicle and taking care of it with knowledge and expertise. Staff is superior and very friendly.

Great diagnostics. The report comes as a text message with the link. Very nice app and photos describing all aspects of my vehicle. Great customer service at the shop and I dealt with 3 different agents

Welcome to McLean

Thorough inspection, detailed report with photos of all systems checked, polite customer service, complimentary shuttle ride while car is serviced, and careful Covid-19 procedures.

They squeedzed in my tire repair, fixed the problem, and were very courteous. Disinfected the vehicle and had me on the road quickly. Great experience!

This place is the best! They are so friendly and personable when they greet you. And then they follow up with amazing service. I really appreciate how they tell you the most important and time sensitive things that need fixing right away, and the things that can wait a little while but will need fixing down the line so you know what to expect. I trust them to do a great job at a reasonable price.

Good service and knowledgeable staff

It was my first time at Craftsman auto care shop in Fairfax and I’m so glad that I chose to go there for pre-purchase inspection. Doyle, Richard and Jeremy were very courteous, informative, everything was explained to me in simple language 😊. Highly recommended. Excellent customer service.

I took the car for pre purchase inspection, I felt very comfortable the minute I stepped in the auto shop. Everyone was very courteous, informative and professional. Doyle, Richard and Jeremy were awesome. Highly recommended, 5 stars service.