The mechanics at this shop are great, but the owner of this shop has some serious issues. I called the shop in March 2020, met the owners' brother, Bob, and recieved a formal quote from Craftsman Auto for work to be done on my car. Bob was excited and couldn't wait to work on my car. Bob and another mechanic Rick, got my car running and I drove it around. I proceeded to get the body work that they recommended, at a different shop. I then brought the car back to Craftsman, with their approval, only to have the owner step in and not honor any agreements I had previously made with his brother. After asking if he could tow my car, at my cost, to Chantilly, "where he would have more room", which I promptly refused, Matt Curry then decided that he doesn't want to work on my car for less than $10000. The previous quote was for $3000. I asked why he wouldn't honor the quote and he said that he didn't "want to touch that piece of junk". If you can avoid the owner of this place, all the others are great to work with...

Good work and awesome warranty.

Really excellent work. Work has always been done correctly and on time. Communication has been very good. No attempts at up-selling and the advice given has always been reasonable.

The service was excellent.

I needed an oil change that day, as I was beginning a new job. I called Craftsman Auto Repair in Fairfax. They were able to fit me in, the wait was as described, the staff were professional, and friendly. The waiting area was clean and comfortable, the price was right. I would definitely recommend this company, and will come back again when needed.

Fast, efficient, not too expensive, and highly professional.