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Great service, fair prices, and extra care to maintain C-19 protocols.
Thank you for keeping my 10 year old car in great condition. The courtesy assessment is informative and helped me prioritize what items needed attention now and what could wait. The customer service is the best in the business.
Brandon Service writer was very good and explained all services completely Dave Technician was polite and helped me get back to our office with a quick ride to and from office (very helpful!)
Great service!
excellent experience
Thank you, Joe! Happy you had a excellent experience with our Chantilly team. -Your Craftsman Team
Didn't know what to expect from the new kids on the block, but found them to be patient, friendly, and enormously helpful with their clear and detailed information, options, and advice.
Professional
Great service! From the greeting thru the service everyone was friendly, courteous and explained everything I needed to know.. highly recommended.
Awesome service! Oil changed, full inspection, tire rotation all done before Noon!
I bought a used 2007 Honda Fit in January and while it's in solid condition and low miles, I knew the tires were old and needed to be replaced. Craftsman did a full inspection and noted there were some other critical original parts on the car that needed work. While it was more than I was planning on spending, the car is running in top shape now. The other thing that was incredibly helpful is the site link they sent that had every item detailed for me with photos and explanations of condition and recommended work. They gave me time to look it over and see what I could afford to fix and recommended what could wait if I didn't want to repair everything at once. They wore masks when I arrived, I was immediately greeted and they even inspected my other car in less than 15 minutes when we came to pick the Fit up. I will definitely be returning to them in the future.