they kept my appointment time. Gave me a ride home. Took pictures of my car so you know the work was actually done. Very thorough. reasonably priced.

They were even better than I expected. Was concerned when McLean Service retired but these people are great and honest.

I brought my vehicle for my 60K maintenance service. They provided me an description of all the services they were going to perform and an estimate which was reasonable. I would use them over the dealer any time. They were professional, honest and even provided me transportation to my home so I didn't have to wait there. I would highly recommend them and plan to bring my vehicle back there for any future services.

When my car would not start in the middle of a thunder storm, I gave Craftsman Auto Care a call because they are close to where I work. Even though it was after 5:00pm, they drove to my car and jump started it for me. Then they drove it back to their shop and gave me a loaner. The repairs were done by the next day. It's a concierge level car repair place. The customer service is outstanding. Everyone was very polite and kind. I will definitely return for car maintenance and repairs.

I went to get a VA inspection at another shop and they lied about a very expensive repair so I came here and was told another issue overlooked at the other place. But I didn’t go with craftsman originally I thought I could get a second quote to save money. Man I was so wrong. After the new ball bearing was installed I took my car back to craftsman auto to get another VA inspection to pass. When they went over the car the wheel was worse than before after spending $300. The owner took the wheel off and out popped the axel nut that holds the wheel. Not only did they repair that for me and explained the catastrophic results that could of happened. I am not only impressed with the owner, mechanic and staff. Although I was late with my judgement and now will continue to be a loyal customer. That’s when I knew they really care about your car. They care about you. Lesson well learned. It really does make sense to always get a certified mechanic and shop. Driving safe is a #1 priority for anyone.

Stafff is always helpful. Gives me a correct estimate. Gets work done on time.

When my car would not start in the middle of a thunder storm, I gave Craftsman Auto Care a call because they are close to where I work. Even though it was after 5:00pm, they drove to my car and jump started it for me. Then they drove it back to their shop and gave me a loaner. The repairs were done by the next day. It's a concierge level car repair place. The customer service is outstanding. Everyone was very polite and kind. I will definitely return for car maintenance and repairs.

I walked in without an appointment and the friendly staff there took care of my needed oil change in under 1 hour!! Much appreciated and I'll be back.

Service is excellent, very friendly staff.