Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Fairfax

Thank you greatly for the stars, Akram! We appreciate you. -Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Mclean

Absolutely thrilled with the service at Craftsman of McLean. I took my car in for VA inspection and they took a thorough look at it giving me photos of a problem that can be taken care of under OEM warranty, and followed up to make sure I understood. Terrific!

5
Craftsman Auto Care - Chantilly

The whole process was very efficient and customer service focused.

5
Craftsman Auto Care - Fairfax

many detailed images about my car and they checked the tires REALLY carefully/ helped me found a dangerous crack (image uploaded)and provided reasonable prices for NEW TIRES(I compared prices from tirerack and costco, maximum only around $10 difference and Craftsmen can deliver the tires NEXT DAY Morning ) they were also really honest about If I buy michelins online NOW personally I get $75 rebate but order through them I will not be able to get the rebate I appreciate their honesty and care, I ordered a whole set of tires from them without hesitation (my old tires discontinued and got uneven wear during last 3 years) I got the lifetime alignment package for my car from firestone, but i will still do my car’s alignment this time (after install the new tires)with craftsman because It is more convenient for me and I like their detailed reports

Thank you so much for sharing your experience with our Fairfax team and how they assisted you with your new tire purchase, Lee! It's our job to make sure our customers receive the care that is always in their best interest when it comes to their vehicle maintenance. So happy to hear you found our detailed digital reports of your vehicle helpful. We truly appreciate your business and for taking the time to leave us this feedback. Whatever you need, we're here for you! -Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Mclean

Vehicle emissions and state inspection done...In/out time: 2hours.

4
Craftsman Auto Care - Mclean

Good work but expensive!

Thanks Douglas! We're neither the cheapest, nor most expensive guys in town - but we can guarantee we will always provide the best work and experience for you and your vehicle! -Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Mclean

Terrific work, done quickly and professionally, with friendly service. For those of you wondering whether to continue to use this shop now that it is run by Craftsman rather than by McLean Automotive, the answer is "yes."

Thank you so much, Ed! We knew we had massive shoes to fill when taking over the iconic McLean Automotive, so to hear that we have earned your business as Craftsman is music to our ears. We're looking forward to working with you in the future! -Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Fairfax

Thank you for your feedback! We appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Chantilly

This place is great. They do first class work at fair prices. More importantly, they are honest! When you take your car in, they give you a detailed electronic report with pictures and repair prices for everything they find that needs attention. They prioritize the work in terms of safety and urgency so you can make informed decisions about what you want done, and when you need to do it. When something goes wrong, like a flat tire or dead battery, they always find the time to take care of it, even when they are busy. They are also courteous, trustworthy and friendly. That's important to me as I rely on my car every day. My family and I won't take our cars anywhere else!!

5
Craftsman Auto Care - Mclean

Quick, thorough and up front.