This is my go to shop because they're honest and helpful. The staff is always easy to work with, and I never have to worry that they're being deceptive like a lot of other shops. They help me weigh my options and never push me towards any decision. I love this shop, and I'll be taking my current, and future vehicles to them until I'm an old lady who can't drive anymore 🤣

The Craftsman Chantilly team did a great job diagnosing the issues with the brakes on my diesel truck used for towing. They also diagnosed and fixed the tire monitoring system which has not been working for several months. the video inspection and emailed report is a game changer for me. This allowed me to ask follow up questions and we did more work to make sure the truck was in the best condition.A big 'Thank you!!!' to Steve, Andrew and the rest of the Chantilly team! It is such a relief to know that they will offer expert advice, follow through on what work I decide to have done and they do that with a pleasant experience and a spacious clean waiting area. Even the other customers were great fun! Services: General repairs & maintenance, Tires, Air & cabin filter replacement, Oil change, Brakes

Great team at craftsman auto in Chantilly. Steve (manager) is extremely knowledgeable, patient and honest. I found this auto store on Yelp from all of the great reviews and I can see why people bring their cars here. I will definitely be a return customer. I honestly don’t usually leave reviews, but more times than not, we are so quick to leave a bad review, that I feel it’s necessary to leave a good review when stores/people give awesome customer service. Services: General repairs & maintenance, Tires, Steering & suspension repair

Love them! Service: Brakes

Best customer service around! Services: Auto engine diagnostic, General repairs & maintenance, Brakes, Oil change, Air & cabin filter replacement, Engine repair, Wheel alignment, Auto engine tuning

Amazing service. Staff was incredible for filling me in at the last minute and not just doing the oil change but also helping me see everything else wrong. Will definitely be coming back to get more work done. Services: Auto engine diagnostic, Oil change

Went here for my oil change for the first time and had a much better experience than I ever had going to a dealership. Drew and Mason were very helpful and kept me updated the whole time. Will definitely be coming back here for all my future car needs. Service: Oil change