This shop is awesome! They send you a very detailed report of your vehicle and help you to make a decision of the work you want to do, based on your needs. They do not pressure you into performing unnecessary repairs. They also have the cleanest waiting area and customer restroom that I have ever seen at an auto repair shop. I will be referring all of my neighbors and local friends and family to this business!

Expert service True Profesonalism

5 stars for the following: 1) Provide recommendation of services with pictures and provide information on which services are a priority 2) Complete the work in a timely manner and when promised 3) Friendly staff 4) Online appointment booking

I had my car serviced at Craftsman based on a recommendation from my neighbor. They were super friendly and knowledgeable. I received a free vehicle assessment that revealed maintenance items my usual place missed. Needless to say I will be back.

Quick and easy oil change no bs and overcharging.

Great service and great communication.

fast and efficent

Five stars. Perfect! Extraordinary patience and understanding.

I had taken my car to a competitor for the annual safety inspection and oil change, and the competitor forgot to do the ture rotation, which is supposed to be done for free with these services. When I asked them about it, they first told me I didn't need it and then when I insisted told me I needed to do an alignment for $90. It seemed inconsistent to say a tire rotation wasn't needed but an alignment was. The 2 guys I talked to at Craftsman Auto were straight shooters, gave me a tire rotation for free even though I didn't pay for any service with them and told me I didn't need an alignment which seems consistent with what I know. I'll be taking my car here from now on. Thanks!

5 Stars