I came here because they offered a competitive rate to fix my rack and pinion after a failed inspection. They worked fast, and in addition to the necessary repairs, they sent me very a detailed inspection on additional work for my car with pictures and explanations for each of the categories—it was very helpful for someone like me who isn’t knowledgeable about cars. There was also no pressure to purchase any of those non-essential items immediately. The staff are very kind and patient as well—the man at the front desk helped me replace my engine air filter when I was struggling to do it myself.

They fit me in quickly and the team was very kind and helpful.

Craftsman always take care of me. I've been coming since they opened and they've only done right by me and my vehicles quick, friendly, and up front. Could not recommend them more!

Craftsman always take care of me. I've been coming since they opened and they've only done right by me and my vehicles quick, friendly, and up front. Could not recommend them more!

Very courteous. Fast, efficient but very thorough inspection job, very well done. I would ecommend to anyone and everyone especially to people who are new to the State of VA.

One of the best places I’ve been to in a while, such good customer service from Leesa and so helpful. I’ll be back.

Very courteous and fast service center. So glad to have discovered a reliable repair shop near work.