Craftsman Auto Care - Alexandria
Matt, Drew, and the rest of the team at Craftsman were great. Friendly, professional, and did excellent work. I brought in shocks to be replaced on my pick-up truck and it was taken care of while I waited. The tech had one question related to the shock R&R and we thoroughly discussed it together before making a decision on what to do. While the truck was on the lift for the shock work, they noticed and showed me the sway bar drop link bushings were splitting and one of the steering rack dust boots had a small tear. I was already aware of the condition of the bushings and not surprised to see the rack boot tear given the age of the truck. Those parts were sourced and replaced without issue, the truck aligned, and I was out the door. I will definitely use them again and will refer others.