My vehicle was in need of new spark plugs, a fuel-induction service, and engine-bay cleaning - Craftsman was able to get my vehicle in quickly and completed all of the items I requested in just a few hours! I appreciate their work and comprehensive post-service report. I will definitely be using them again in the future!

Here's a craftsman family. We've used a variety of auto repair and maintenance services. Craftsman, on the other hand, never disappoints. I like the Fairfax location because the manager, Andrew, is courteous, professional, and prompt. Prior to this, I had little faith in mechanics and car maintenance companies. However, this place is fantastic. Thank you for looking after our vehicles.

Whitey did an oil change and inspection and did an amazing job !! Thank you

Prompt, friendly, and reliable service. Getting a thorough inspection and estimate of future needed repairs is very helpful

Kevin inspected my vehicle and made sure it was road safe ! He is a master technician and has amazing customer service ! The service managers also thoroughly went over scheduled maintenance to plan for in the future but did not pester me with overwhelming prices! Thank you to the Alexandria Craftsman team , I will certainly return with all of my vehicles 😎

My vehicle was in need of new spark plugs, a fuel-induction service, and engine-bay cleaning - Craftsman was able to get my vehicle in quickly and completed all of the items I requested in just a few hours! I appreciate their work and comprehensive post-service report. I strongly recommend their services for anyone who requires auto repair/maintenance/etc.

Be careful with Craftsman Auto, they're very friendly and nice people but they use that against you and will try to sell you things you don't need or make it sound like there's a major issue when there isn't. They have fancy charts and pictures that will trick people and make their diagnosis look genuine and thorough, but they're salesman and will take advantage of you. Their diagnosis is misleading and will make you think more is wrong with your car than actually is. Failing items are mixed in with recommended ones with little to distinguish the difference. One guy even acted like he had trouble stopping while pulling my car around at rapid 5 mph speed (should have won an Oscar!). I took my car here for a state inspection, and knew one tire was bad and needed to be replaced. Along with the tire, they tried to tell me the shocks, brakes, the other 3 tires and a number of other maintenance items needed to be done. They failed my inspection for shocks, suspension and all tires. I wanted a second opinion before having them do anything so I took my car to the Honda dealership. The Honda dealership laughed and said they shouldn't have failed the inspection for anything except the one tire (which I knew about and planned to replace). I had new tires put on at Honda and they passed my car's inspection. No mention of any other issues. I will not be returning to Craftsman and wouldn't recommend them to anyone else.

Wonderful and efficient service. I highly recommend this auto repair company. They went out of way to schedule my service early this morning so I wouldn't miss my doctor's appointment. It was a very nice and greatly appreciated act.

The service at craftsman auto care was top notch. I was greeted by service manager. Tom knows his stuff I highly recommend for any and all auto repairs.

Very good service I felt comfortable having my work done there