I went yesterday for changing Break pad/Rotor. I called day before the closing time and i got an appointment on next day. Bill greet me and explain me how they work and installed the parts . Place is neat and clean , i never saw mechanics location like this. Staff is very friendly and they sent me digital copy of 30 point inspection where they found bulb is out and oil needs to change. they offer me oil change in reasonable price so i took all the service plus offer me 3 year 36000 mile warranty on installed parts which is great.Important thing they are not selling the thing forcefully which i like. I recommend the team and management for 5 start service. I hope they will keep same service in future.
Craftsman Auto Care - Chantilly