3/17/2018
5

Matt and the team were great in explaining required maintenance and providing the overall assessment of the vehicle. Pictures provided of everything in advance and swift comms. Courtesy lift home as well. Will be going back and also taking my wife's car in

Craftsman Auto Care - Alexandria
3/17/2018
5

Craftsman provides efficient and affordable maintenance for my vehicles. I truly trust their expertise and believe in their integrity.

Craftsman Auto Care - Alexandria
3/16/2018
5

Always friendly, always does great work on my 201 Nissan Maxima.

Craftsman Auto Care - Alexandria
3/14/2018
5

Craftsman Auto Care continues to impress me and win my business! I've had about five (5) encounters with them and EACH experience was informative, affordable (even gratis!!) and fantastic! Outstanding service, extremely nice staff, quick and accommodating service (always just walked-in) and pleasant waiting room (free coffee, tea, snacks, TV and wi-fi). My first encounter in 2016 was to repair a tire with a nail in it. Landmark Honda told me it couldn't be fixed and wanted to charge me $250 for a new tire. Skeptical, and having NEVER paid that much money for one (1) tire, I went to CAC. They fixed it for $25!!! My second encounter a few months ago, was when my CRV suddenly died. I had it towed to Landmark Honda and was informed the drivetrain came off and I would need a new transmission as well and recommended not fixing it. Still skeptical, I called CAC and explained the situation. Whomever I talked to confirmed Landmark Honda's diagnosis, recommended not repairing it due to its age and mileage, AND suggested several options to dispose of the vehicle. This really impressed me and won my trust as they make money by repairing vehicles, not also selling them!! My third and fourth encounters were with my mother's 2001 Avalon with 207,000+ miles that I'm driving while I research buying another SUV. They made a minor repair, did not charge me full price AND gave me a free stainless steel thermos (little things matter to me)! And just the other day, I took the Avalon to have the power steering fluid checked because they told me previously that it was leaking. They topped it off for FREE!! Since 1999, I have owned two (2) Honda CRVs that were purchased and ONLY dealer-serviced at Landmark Honda. CAC has won my business! I will definitely take my next SUV to them!

Craftsman Auto Care - Alexandria
3/13/2018
5

Great crew here... Very polite and hospitable mechanics and staff. I like the use of digital pictures sent to my phone to help show where problems are coming from.

Craftsman Auto Care - Alexandria
3/9/2018
5

I recently visited Craftsman Auto Care and was so impressed with everything about my experience. From the friendly greeting and outstanding customer, service, the comfortable and inviting waiting room, and altogether positive experience, I am happy to find a new auto "friend" that I can trust for years to come!

Craftsman Auto Care - Alexandria
3/5/2018
5

Excellent service! Love the pictures and updates! Highly recommend Craftman Autocare.

Craftsman Auto Care - Alexandria
3/1/2018
5

Great service.

Craftsman Auto Care - Alexandria
2/28/2018
4

Everything was fine, no hiccups at all. would go back.

Craftsman Auto Care - Alexandria
2/28/2018
5

This is the only place to take you automobile. There technology is top notch and they send you a overview of what needs to be done by text. Best place I have ever used.

Craftsman Auto Care - Alexandria
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