Overall great staff. The young lady at the front desk was amazing and gave me some good pointers about the area, (hence, we recently move here) She was also helpful, in giving me a ride home while my car was being inspected for safety and emissions test. I believe his name is Dru, (forgive me if I spelled his name wrong) but he was very resourceful and called me to give me a courteous diagnostic on my car and estimates. He gave me the truth based on his knowledge and concerns which had me to made a serious decision based on keeping the vehicle or fixing it. Overall the team was very resourceful and positive energy. I was searching and read the previous reviews which is how I ended up there. The service over the phone and face to face was very positive. I will continue to use their service whether I keep my car or invest in a new one. Great Job, and thank you.
Craftsman Auto Care - Alexandria