The staff at the Fairfax location is outstanding! We actually enjoy bringing our vehicles to the shop. The technology for reporting maintenance on our vehicles is great. Pictures and all provided. Their process makes for a trusting relationship. Thanks for taking care of our automotive needs.
Best service I've ever had, at 81, and lived and driven all over this world. Super courteous professional staff
Great service and extremely friendly staff!! Definitely recommend!
My recent service experience was courteous and professional. The owner and staff associates form a remarkable team. I will continue to trust my automotive care to them.
Great customer service! Full explanation of all recommended work and assistance in determining priorities for repairs. Digital report with photos was extremely helpful in reviewing recommendations. I was treated with courtesy and professionalism. I will be back!
Customer service was amazing. The technicians know their work, took pictures to explain what they are talking about. And the waiting area was awesome!!!
Bob is very professional and someone that you can trust to provide the honest truth about what is needed and what is not needed. It's difficult to find trustworthiness technicians at auto service shops and now that I found one I'll never go anywhere else.
Digital inspection is the best. Also they told me some recommendations without being pushy. I will definitely come back to this place.
Very professional and great work! Auto care was professionally done… You can count on craftsman auto.