2/26/2018
5

First time bringing my truck in. Always heard great things so wanted to get my truck serviced there. The staff (Matt) was great and very helpful. They even sent me pics of the vehicle while I was waiting to show me everything they were doing and where the problems in the vehicle were. Service was speedy and detailed. Price quoted was fair and reasonable. No haggling.

Craftsman Auto Care - Alexandria
2/25/2018
5

I had to have some major work done to my car and Craftsman Auto Care did a great job. Their diagnostic was very thorough and they explained the reason for all of the repairs needed. They also sent a detailed quote with photos. I felt that they were very honest about what needed to be done now and what could wait. The work was done in a day which was also great. I will definitely take my car there again.

Craftsman Auto Care - Alexandria
2/25/2018
5

Excellent service, staff is knowledgeable and friendly

Craftsman Auto Care - Alexandria
2/20/2018
5

Very good to work with. Really appreciated them showing me the issues needing to be addressed, both with pictures and on the vehicle.

Craftsman Auto Care - Alexandria
2/20/2018
5

Matt and the team are excellent. Great customer service and the pricing is very good. It's clear that they go above and beyond to take care of their customers. I highly recommend doing business with them!

Craftsman Auto Care - Alexandria
2/17/2018
5

The service crew is efficient and pleasant. I'm happy to have a reputable shop so close to home!!!

Craftsman Auto Care - Alexandria
2/13/2018
5

Overall great staff. The young lady at the front desk was amazing and gave me some good pointers about the area, (hence, we recently move here) She was also helpful, in giving me a ride home while my car was being inspected for safety and emissions test. I believe his name is Dru, (forgive me if I spelled his name wrong) but he was very resourceful and called me to give me a courteous diagnostic on my car and estimates. He gave me the truth based on his knowledge and concerns which had me to made a serious decision based on keeping the vehicle or fixing it. Overall the team was very resourceful and positive energy. I was searching and read the previous reviews which is how I ended up there. The service over the phone and face to face was very positive. I will continue to use their service whether I keep my car or invest in a new one. Great Job, and thank you.

Craftsman Auto Care - Alexandria
2/7/2018
5

I love this repair shop! They were able to replace my battery while I waited even though I didn’t have appointment. I always know I get dependable, expert service. Highly recommend Craftsman Auto.

Craftsman Auto Care - Alexandria
2/6/2018
5

We just mived to the area and found out my Wifes car was making a strange noise. We found Craftsman ls by readin the reviews. Everyone was friendly. They did a full diagnostic gave us the report. We felt welcomes and felt they were honest. The repairs are mid range priced not cheap not as expensive as others. You het what you pay for. Look forward to having them complete the remaning repairs. This is a military friendly establishment.

Craftsman Auto Care - Alexandria
2/6/2018
5

Excellent service- they did whatever necessary to make sure heater in the front part of the van worked. And when needed got my emissions tested without me having to drive to multiple places. Thorough diagnostics are performed here.

Craftsman Auto Care - Alexandria
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