4/6/2019
4

The facility was clean, waiting room was comfortable, and staff was friendly. I went to get an oil change and they showed me some "yellow flags" based on the courtesy inspection they did. I took their recommendation and went ahead and changed my air filter and got the fuel system/induction service to clean out the bottom of the fuel tank (according to the Lexus forum I read it's a good thing to do once your milage starts getting higher or you experience some signs and symptoms that it needs to be cleaned out). I appreciated their honesty that I could probably wait another 5k miles or so before needing to get my rear brake pads replaced. Just a few minor cons: wished they had some coffee in the waiting area (I kept myself company ready a book their founder wrote about starting your own business); wish they were more timely about telling my when my car was done (I saw it in the parking lot and it was sitting there for more than just a few mins before I got up and asked when my car would be finished); decent charges on parts were offset by high labor charges... makes me really wonder why so much is charged for labor...I've seen how much work goes in to change an air filter...

Craftsman Auto Care - Chantilly
4/6/2019
5

Customer service was very professional and friendly. Car is running well and Dave have me good advice on how to get most of a failing transmission.

Craftsman Auto Care - Fairfax
4/5/2019
5

If you're looking for a new repair shop you won't regret visiting Craftsman. They are knowledgeable and honest. A rare combination in auto repair.

Craftsman Auto Care - Chantilly
4/5/2019
5

Our experience was positive. We had an old car that needed some extensive -- and expensive -- work done and the Craftsman folks came through. It's only been a couple of days and this is our first experience with this outfit. However, all is good so far and we are happy with our decision to use this business for our repairs.

Craftsman Auto Care - Fairfax
4/5/2019
5

I am SO happy that Matt Curry is back in business! This is the absolute best place you can take your car for reliable and friendly service. I recently took my 16 year old Honda Civic Si for maintenance work. I drove it home the next day and it felt like a new car ... with all the kick and quick response like when I first bought it. Curry's Craftsman Auto is the place to go!!!

Craftsman Auto Care - Fairfax
4/4/2019
5

Awesome service , great team and manager david Rodgers really took care of me on my tire purchase and inspection, plan on using craftman auto care for all my future car needs, excellent customer care, service and professional

Craftsman Auto Care - Fairfax
4/4/2019
5

The staff of Craftsman are attentetive, polite and professional. They take the time to explain the issues, and what options you have to resolve the issues. The staff actuel takes the time to drop you off at your designated location, and will pick you up when your vehicle is finished. They give the feel of the old time mechanic shops, where they know your name and treat you like family.

Craftsman Auto Care - Fairfax
4/4/2019
4

Good Job

Craftsman Auto Care - Chantilly
4/3/2019
5

This place has top notch service!

Craftsman Auto Care - Fairfax
4/2/2019
5

Excellent service. The staff was friendly and explained in detail the work that needed to be done to my car.

Craftsman Auto Care - Alexandria
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Craftsman Auto Care - Alexandria (703) 719-7606, Craftsman Auto Care - Fairfax (703) 272-3216, Craftsman Auto Care - Chantilly (703) 646-8260, Craftsman Auto Care - Merrifield (703) 646-8270 For Assistance.