ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

5
Craftsman Auto Care - Chantilly

Super service

5
Craftsman Auto Care - Fairfax

My wife and I were very impressed with how clean and well organized your shop and the waiting room are maintained. The staff was very friendly and knowledgeable. They keep us fully informed on how the repairs were progressing. The staff told me I would be very impressed my van's improved performance after I had the injectors cleaned... and they were right. I would highly recommend your repair shop to anyone. Thanks again for your professional and through repairs.

5
Craftsman Auto Care - Fairfax

Always direct and honest in terms of what needs to be done to the vehicle, and it never feels like you're being "tricked" into getting work done to your vehicle! Jeremy is also great! My new regular location to start taking my vehicle!

5
Craftsman Auto Care - Chantilly

Great shop. Great staff. Great personalities. Overall great experience and would definitely go back.

5
Craftsman Auto Care - Chantilly

Great service! Trustworthy bunch of folks. Described what was wrong and provided options for resolution on a high mileage vehicle.

5
Craftsman Auto Care - Fairfax

Excellent and fast service. Very friendly staff. I especially appreciated the digital inspection report complete with diagnostic pictures texted to my cell phone. Very good first impression. Definitely recommended.

5
Craftsman Auto Care - Alexandria

A fantastic staff that is always willing to assist and make sure the job gets done. No pressure whatsoever, and they explain things throughly and clearly. I'll always take my car to these guys over the dealership if I can. Bob is great! Amazing customer service especially in today's world where good customer service seems hard to come by.

Thank you for your business and review, Andrew! It makes us proud to know we have top of the line customer service, as we too agree that it seems to be lacking in today's world. However we can help you and your vehicle, we are happy to help. -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Absolutely love this place! Just went to the Alexandria location and they completely hooked me up. Beautiful waiting area with comfy couches and snacks, beautiful decor, really different from typical auto care places like Firestone. Brandon, David, and Drew were awesome in helping me out. Super impressed with the customer service aspect here! Really feel like they put the customer first. 100% coming back for the rest of my future car needs. Highly recommended.

5
Craftsman Auto Care - Fairfax

I came in for a simple fix of a flat tire. The gentlemen in the front office were extremely courteous and helpful. The waiting area was comfortable and clean...so was the restroom. Could not have asked for a better experience! Thank you.

5
Craftsman Auto Care - Fairfax

Matt and his team took good care of me.