Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Fairfax

Hi Kyle, thank you for the stars! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

We had one of our Jeep Grand Cherokees serviced yesterday and they did another excellent job. We first brought this vehicle to their shop for service about six weeks ago in order for them to service the vehicle's air conditioning while at the same time obtaining a second opinion from what the dealership had told us about the repairs that they had claimed were necessary in order for the air conditioning to work. The dealership had informed us that they installed dye in the A/C system and found that the Evaporator was leaking and had to be replaced at a cost of $3,594.53. Since friends more knowledgeable than I on auto A/C systems were skeptical about what the dealership had told me, I contacted Matt Curry's Fairfax location and arranged to have the A/C system looked at for servicing. The A/C system was evacuated and recharged while including dye in the system. They found that the A/C system held its charge and they saw no evidence of dye leaking. It was great finally having properly functioning air conditioning in our Jeep. Yesterday at no charge to us they looked at the system again and there was no evidence of any dye leaking and the system was properly operating. The cost to us for their servicing of the air conditioning during our initial visit was $258.88. As a result of what we paid at Matt Curry's Craftsman Auto Care, we saved $3,335.65 over what the dealership was falsely claiming what repairs were needed on our Jeep. Our service advisor Matt fully explained to us the actual work that was required on the air conditioning system along with some additional repairs that we had them perform. They pride themselves in transparency and it is no wonder that Matt Curry's is so highly rated.

5
Craftsman Auto Care - Fairfax

They did a quick inspection of my car and were very pleasant.

Hi Charlotte, thank you for the review! We are so happy that we could provide efficient, professional service. We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Super friendly and honest! They examined my car for free and I ended up not getting serviced by them since what I needed is currently only available at the dealership (OE tire). They offered alternatives but were straightforward and honest about how going to the dealership for another OE tire would be best. Appreciated the honesty and I will definitely be back for any repairs I might need!

Hi Sab, thank you for the review! We are always here to provide a thorough, efficient inspection and service for you and your car! We will always go above and beyond! We truly appreciate your business and are always here for anything you need! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Thank you for the stars, we appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

I have a 2009 Toyota Corolla and I have been sending my car to this place for service many times. They are professional and friendly, and I strongly recommend this place!

Hi Alex, thank you for the review! We are so happy that we can always provide such a great experience at each visit! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

I had a fantastic experience at the Craftsman auto care center ! Their tire experts were knowledgeable and helpful. They quickly diagnosed and resolved my tire issues, ensuring my safety on the road. The service was efficient, and the staff was friendly. I highly recommend this center for all your tire needs. They've earned my trust and future business.

Hi Almaz, thank you for the review! We are so happy to hear you had such a great experience with our Fairfax team! We are always here to provide honest, efficient, professional service for you and your car! We truly appreciate your business and recommendation to others! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Amazing customer service. The staff at the Fairfax location is very friendly and helpful. They provided me a detailed description of the issue my car was having. Even with having to order parts their turnaround service was impeccable. Highly recommend and will be returning for future services.

Hi VinceBobbe, thank you for the review! We are so happy that our Fairfax team could provide excellent, professional, thorough car and customer service! Your business and recommendation to others means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

5
Craftsman Auto Care - Fairfax