ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Mclean

Always reliable, can be counted on for quality car maintenance and repair.

5
Craftsman Auto Care - Fairfax

Service was great. I was well informed on what was needed now and what should be done but could wait awhile. Treated with respect. Approved work was done as promised and was ready for pickup as expected. Now that my vehicle is out of warranty I'll be using Craftsman for all my needs.

5
Craftsman Auto Care - Fairfax

5
Craftsman Auto Care - Fairfax

Excellent and honest service.

5
Craftsman Auto Care - Fairfax

The car inspection was very thorough, and the report was very clear with photos to explain the conditions of different parts of the car, I actually never had this kind of report at other auto service center before. Richard was very helpful, explaining things very well. This center really represents great craftsmanship. I highly recommend this professional auto service center.

5
Craftsman Auto Care - Mclean

Hey guys, Craftman Auto Care at McLean is the best hands down, I've met this guys a year ago, when my car broke down just a few blocks from the shop. It was a Sunday afternoon even though the shop was closed, and they were doing some renovation, Vernon took the time to hear me out. He even shared the contact information of his hybrid specialist (Matt) who spent up to an hour on the phone trying to dignose the problem. That was even before I've towed the car to the shop. They are very efficient, fast, and cost effective. They are super duper thorough --Meaning that they do a full range inspection, just in case there's more than one thing wrong with your car you might not notice, so you would get a heads up. It's no gimmick either, they send you a digital link of your inspection with pictures and explanation, and what repair you should prioritize, I've been a regular ever since now, I can't tell you how you many times they saved my a**, 😀😀. I travel from places to places to teach, I am telling you it’s a great feeling to have your car done in a few hours the same day. I've xed my prior mechanic since I‘ve met them🤣🤣🤣 Sorry Jeff, if you’re reading this review, I went Craftsman and I won’t go Back.😂🤣😁

5
Craftsman Auto Care - Alexandria

This shop is the best! They check the car out thoroughly, service work is always perfect. Fast and efficient. Great customer service. Andrew is great!

5
Craftsman Auto Care - Fairfax

I was on my way to work and I hit something. When I looked under the car, the cover protecting under the car was broken, so I came here. They were so nice and helpful. I really liked here!

5
Craftsman Auto Care - Fairfax

Where is a 10 star rating - that's my rating for this shop. I requested for a once or twice a month driving problem for my very special BMW car. They waved hours of diagnostic fee and even a tow fee to a specialized transmission shop to confirm with their finding. They also personally took me home to avoid waiting time. Never in my life seeing a shop so PROFESSIONAL and CARING for every little thing and EXTREMELY HONEST. I could not allowed myself getting away for free so I offerred to pay for a towing fee and they very reluctantly accepted - NO additional cost to me overall. THANK YOU Craftman Auto Care!

5
Craftsman Auto Care - Mclean

You sent me specific details about my car.Then you made recommendations for me to consider today.Since I have about 25,000 miles on my car,I needed to have maintenance done and hopefully you did a good job.