I had a great first time experience. The staff was friendly, helpful, professional and efficient...they got me in and out in a relatively short time. Thank you for the great customer service.

Amazing services! This team was very professional, polite, and helpful. Will be visiting again.

Absolutely LOVE this place. The staff are so welcoming and kind. I recommend this place highly. 10/10

Excellent services

Great customer service and mechanic fixed (for half the cost) what the car dealership was unable to find or fix. I would highly recommend Craftmans Auto to all my family, friends and co-workers.

Great same-day service and my beloved car drives great. I really appreciate having competent professionals who take care.

I wish I could remember their names but the guys at craftsman auto Merrifield were so nice! I’ve had incredible experiences at this location along with the one in Fairfax. Very patient, informative, and efficient.

Doyle and company was great!!Didn't charge labor for headlight replacement nor taking off a broken part of my splash shield. Will come again.

I really appreciate the outstanding service and detailed explanation of the repairs made to my vehicle. The report complete with photos, explanations and future concerns is outstanding. Thanks much!

I had an 8 a.m. appointment for a simple oil change. I dropped the car off before 8 and although I asked them to call me when ready, they said “no, we’ll have it ready for you at noon.” I walked a mile to work and a mile back arriving at 12:15. They had done nothing. These people have no respect for your time - don’t bother with this shop.