I had a bad tire on my car that kept going flat. Took it to Andrew at he Chantilly location and he checked it out and found the tire had a hole in the sidewall. Looked at the spare and the bead was damaged but they were able to fix so I could drive it. The tire was being phased out of production but he managed to find one and called me about three days later and said for me to stop by that the tire was in and mounted. Went over and they put it on along with some wiper blades I had purchased. The entire staff is really knowledgeable and friendly. Enjoy doing business with them.

After going to McLean Service for years, I was disappointed when it closed. However, after taking my car to Craftsman I was more than happy with the service. Drew and Trey were very professional, great at answering my questions and servicing my car. I really liked the digital vehicle health inspection, shows you what's been done and how your car is doing. Will definitely be using them again!

Always professional and thorough, it is a pleasure interacting with the kind employees and spending time in the clean and welcoming lounge... This is certainly not the experience that most would expect while waiting on vehicle maintenance.

Thank you as always Jeremy and his team for providing excellent service, the amount of work I needed done would’ve taken anyone else weeks and you guys did it correctly and efficiently the first time! Thank you so much for keeping me safely on the road.

As always, Craftsman has taken care of me once again. They ran tests on my car, were honest in that I didn't have the major concern I thought I did, and recommended services to correct things they saw about my car. I will be back soon!

Have brought in my Subaru twice for minor things, state inspection and oil change, and have been impressed with the friendly and professional service. They researched service history, called when they said they would, vehicle ready when promised. Covid protocols followed with care.

First of all I would like to thank Jeremy since I came to store he gave me warm welcome، This in itself gives you a good impression of the shop, the staff and the environment. However, I went yesterday to store and I had 3 issues with my car and even though I am speaking English as a second language he was super friendly and I explained enough till I understand 100% and and, also he resolved all my problems without charge me nothing I would sat thank you again Jeremy. Absolutely would be my first guy if I need to get done in my car much respect.

Well done. I had been bring our vehicles to McLean Auto since we moved her 30 yrs ago. Same High quality service and more. Well done!

My car and I were very happy! Expert service and complete transparency here, no unexpected expenses or pressing me to spend more. I will be back!

Great service as usual