Good and reliable service. Trustworthy staff.

I had a catalytic converter replaced. Brought the Subaru OEM part to Craftsman as I didn't want an aftermarket installed. After the repair I noticed an unfamiliar rattle so I went to investigate and found: - 2 of the screws holding the front skid plate were loose, which was the source of the rattle - 5 plastic push-screws holding various panels together were outright missing - The forward heat shield of the catalytic converter was not installed (see photo) The first two items I can give a pass on (wouldn't be the first time), but not installing the heat shield is an obvious and complete failure. The purpose of the heat shield is to protect other components of the car from excessive heat. I can't imagine what would cause the mechanic to miss something so obvious.

Always great service. Friendly & courteous.

I came to Craftsman Auto Care to check on a possible leak at the bottom of the car. It turned out to be an oil leak, but to replace the gasket would require total disassemble of the entire engine. This was a complicated job, but Bob and his crew did it excellently. They returned the car to me in great conditions. I also had to replace the broken side mirror. Bob took the trouble of finding me an used one, to help save $; and they also did an outstanding job to install the replacement. This was my first experience with this auto shop, and they will be my go-to shop from now on for all my auto repair needs. I highly recommend them to anyone! Bob is a great guy, and the technicians know what they are doing.

Courteous, timely, friendly and quality service.

SO kind and helpful!

Staff is very friendly and explains and reviews all work performed in detail.

Awesome flexibility to get me in while we were out of town. Great communication about my car's situation and instructions how to make payment payment over the phone. Just awesome- as per usual.

Very professional.