Good work but expensive!

Terrific work, done quickly and professionally, with friendly service. For those of you wondering whether to continue to use this shop now that it is run by Craftsman rather than by McLean Automotive, the answer is "yes."

This place is great. They do first class work at fair prices. More importantly, they are honest! When you take your car in, they give you a detailed electronic report with pictures and repair prices for everything they find that needs attention. They prioritize the work in terms of safety and urgency so you can make informed decisions about what you want done, and when you need to do it. When something goes wrong, like a flat tire or dead battery, they always find the time to take care of it, even when they are busy. They are also courteous, trustworthy and friendly. That's important to me as I rely on my car every day. My family and I won't take our cars anywhere else!!

Quick, thorough and up front.

I just moved to McLean and needed an auto service in a hurry and Craftsman has proven to be amazing. I have needed service 3 times in recent weeks and they have been super friendly, quick and very reasonable. I highly recommend Craftsman in McLean!

Great experience!

Great place, great people! Fast, honest, reliable, trustworthy!

Great customer service! My husband and I have been going here for a while and will continue to use them.