Reviews - Page 474 - Craftsman Auto Care

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Yanet Morales

9/7/2021

Craftsman Auto Care - Alexandria

Good service.

Thank you for the five-stars, Yanet! We appreciate your business!

- Craftsman Auto Care - Alexandria

Colin MacInnes

9/7/2021

Craftsman Auto Care - Alexandria

Hi Colin - Thank you for the stars! We're thrilled that our ASE-Certified Techs and our customer service provided the auto repair experience you deserve! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Neil J

9/7/2021

Craftsman Auto Care - Alexandria

We appreciate the stars, Neil! Give us a call if you're in need of any additional auto repairs. -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Gabriella Ruff

9/7/2021

Craftsman Auto Care - Alexandria

I would literally drive from Alaska to here just to get my oil changed!! My family and I have been taking our cars here for years and they consistently do an excellent job with everything. They're always so helpful and great to deal with. Highly recommend. Services: Brakes, Oil change, General repairs & maintenance, Transmission, Wheel alignment

We love you and your family's loyalty to Craftsman Auto Care, Gabriella!! We totally understand that a trustworthy auto repair shop is hard to find, that's why it's our mission to always provide our customers with the best technicians and customer service you can ask for. Whatever you need, the Alexandria team is here for you! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

RICO CALDWELL

9/7/2021

Craftsman Auto Care - Alexandria

Thank you for the 5-stars, Rico! Our Alexandria team is ready and eager to help you with all your future auto repair needs! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Heidi S

9/7/2021

Craftsman Auto Care - Alexandria

We brought our car in to the McLean location for a state inspection and they noticed that we were due for an emissions test, which they performed as well. Minor issues were discovered, which we opted to have fixed, and the cost was very reasonable. They were friendly and professional and honest! I definitely recommend and would use them again. Services: Oil change, Air & cabin filter replacement

Thanks for sharing your experience, Heidi! Glad our Mclean team could help take care of your state inspection, emissions and additional auto repairs to get your vehicle running at top notch. We're looking forward to helping you with anything you may need in the future! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Josh W

9/7/2021

Craftsman Auto Care - Alexandria

I had a burnt-out turn signal that I had to get fixed right away, and Craftsman Auto Care was able to see me right away and changed the bulb out within 20 minutes! The service people were very nice, and fixed up everything for a reasonable price. Five stars, highly recommend! Service: Electrical

Thank you, Josh! We were happy to help with your turn signal bulb and get you back on the road safely, and will always do everything in our power to work with our customers schedules. We're happy to hear we've earned those 5-stars and hope to see you for any of your future repairs! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Matt Cotto

9/7/2021

Craftsman Auto Care - Alexandria

I would definitely recommend them to friends and family!!!!!!

Your recommendation to your friends and family is the biggest compliment you can give us, Matt! Thank you for your review - we truly appreciate you using Craftsman - Alexandria for you Auto Repair Services! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Terri Saunders

9/7/2021

Craftsman Auto Care - Alexandria

I had my car towed to Craftsman Auto when it wouldn’t start. Drew took a look at it for me and let me know there was nothing wrong with the car but the chip in the key wasn’t working and the anti-theft system in the car prevented me from starting it. I had just had my keys re-keyed a couple of days prior but the keys weren’t working properly so I had to have the locksmith take care of the issue. Drew didn’t charge me despite taking the time to diagnose the problem. He and the woman I initially spoke to on the phone (afraid I don’t remember her name) were both very polite and professional. I will definitely take my car to Craftsman Auto the next time it needs work! Service: General repairs & maintenance

Thanks so much for sharing your experience, Terri! We're so happy your decided to give our Alexandria team a call and that they were able to diagnose the issue for you and assist with getting you car back to starting again. To hear that you'll be back the next time your in need of any auto repairs is music to our ears! Whatever you need, we're just a phone call away. -Your Craftsman Team

- Craftsman Auto Care - Alexandria

Jack Yu

9/7/2021

Craftsman Auto Care - Alexandria

Upfront, good communication, knowledgeable. I had the annual inspection done and was happy to find most of the items I already had in my automotive maintenance listed in their report.

Thank you for sharing, Jack! Communicating clearly with our customers throughout their entire experience is very important to us, so we're happy to hear you feel this way. However our Alexandria team can help with your auto repair needs, we're here for you! -Your Craftsman Team

- Craftsman Auto Care - Alexandria

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