The staff is always helpful and friendly. They make sure to explain what is being done with my car and are always available to answer questions. I will continue to bring my car to them.

The first time I took my car here, I needed a second opinion, and the mechanic was very patient with helping me understand the issues with my car. I’m happy to continue bringing my car here for services because they have always been really understanding, helpful, and efficient.

They always take care of me at Craftman Auto. They are very customer service oriented, honest and fair. I wouldn't think of taking my car anywhere else.

Very friendly staff and went above & beyond to diagnose

Customer care at its finest. Thanks to Richard and James.

I trust craftsmans auto with my vehicle.

This car care company does things right. They professionally evaluate your vehicle, communicate with you with photos and a written narrative, and explain your repair options in great detail. I have been going to the Fairfax facility since they opened and have not been disappointed. Highly recommend.

I always come back home from craftsman auto care with happiness and satisfaction.

I dropped off my car for an oil change and the process was super easy and quick. I received a report on what they tested on the vehicle and what they recommended was needed for repairs. I received a call when the car was ready within like 2 hours and when I got there they explained the recommendations in detail and the whole process was simple and easy.